FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I meet with the customer most of the time to discuss their situation. A lot of the time we can get enough information over the phone to give a ballpark price for the project. There are to many variables in the job regarding fireplace pricing. Safety is a big issue.
- What is your typical process for working with a new customer?
I meet with the customer most of the time to discuss their situation. A lot of the time we can get enough information over the phone to give a ballpark price for the project.
- What education and/or training do you have that relates to your work?
I have sold fireplace and related items for several years and have a vast knowledge of the product. There is no fireplace installation school per say. Correct faming is a big part of installing a fireplace. My construction experience comes into play there.