R.C. Glass & Windows, LLC Georgetown TX

Georgetown, TX

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About this pro

How does your business stand out?

Besides our customer service being second to none, R.C. Glass & Windows LLC is prompt, professional, affordable and fully insured for your protection. We are proud to offer you the finest products, repairs and installation work available in the Austin area.

What do you enjoy about the work you do?

I have been in the business for over 30 years and still am just as passionate as I was 30 years ago. I really enjoy engaging with the customers on a personal level. You will deal strictly with myself, the owner, from start to finish. I truly believe that the job is not completed until the customer is 100% completely satisfied. I also welcome you to view the over 30 five-star reviews on Google to see that we truly mean customer service, and that satisfaction is our number one goal. Just do a Google search for RC Glass & Windows and see our great Google reviews. I look forward to hearing from you.
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Location

Georgetown, TX 78633

Background check

Complete

Years in business

20

Number of employees

1

Times hired on Thumbtack

70

Reviews

38 Reviews
  • Laurie A. Sep 1, 2017
    Window Repair
    Verified Review
    Great Job!
  • Dan C. Aug 24, 2017
    Window Repair
    Verified Review
  • Belinda O. Aug 22, 2017
    Window Repair
    Verified Review
    Pleasant efficient professional . Quality of work is great and time it took to complete job from start to finish was very quick . Will recommend
  • Thumbtack Customer Jun 29, 2017
    R.C. was great. Immediately replied to request, came at appointed time, and was fast. Cost was less than I estimated.
  • Julie E. Jun 2, 2017
    Window Repair
    Verified Review
    Excellent job. Replaced 3 windows for us. Fair pricing. Was on time, polite and professional. Would definitely recommend.
  • Sam K. May 11, 2017
    Screen Installation or Replacement
    Verified Review
    This was an "easy" one!! Communication was fantastic, which I can't say very often these days. Proper expectations were set for pricing, process, and timing - and everything went just as planned. I'm very comfortable recommending R.C. Glass & Windows.
  • Christopher S. May 3, 2017
    Window Repair
    Verified Review
    R.C. Glass & Windows did wonderful work at my house and in a very quick turn around. I would definitely recommend this company!
  • Scott W. Apr 7, 2017
    Window Repair
    Verified Review
    Reliable and Good Work
    Window glass replacement. Great experience, easy and quick.
  • Kiersty L. Mar 22, 2017
    Window Repair
    Verified Review
    Great Service!
    Prompt service, good communication. Thanks Reed!
  • CARL L. Mar 10, 2017
    Window Repair
    Verified Review
    Good Service!
    Two foggy windows replaced. Reed was pleasant and efficient. He completed the job faster than promised.
  • Kendall J. Mar 9, 2017
    Screen Installation or Replacement
    Verified Review
    Perfect, Easy, and Economical!
    This was an easy professional to work with. He came out, counted and measured the windows in just a few moments, then came back a week later with the screens. $30 a screen and all fit perfectly.
  • Mark D. Feb 28, 2017
    Window Repair
    Verified Review
    Great work!
    Replaced a single glass pane that was broken out in our building. Came all the way from Georgetown to downtown Austin and did a fabulous job! Highly recommended for any glass replacement/repair needs!
  • Cathy P. Feb 3, 2017
    Window Repair
    Verified Review
    Great Job!
    Reed fixed 6 windows that wouldn't stay up. They all work great now. I give him 5 stars because he was prompt and friendly. His prices were very fair and his work was outstanding. I would call him again for any of my window needs.
  • Sarina D. Jan 18, 2017
    Window Repair
    Verified Review
    Window repaired quickly - happy customer!
    Reed did an excellent job fixing my window. He was here on time, very personable, and was done in less than an hour. The repair area was left perfectly clean. I will certainly use him again in the future should I need any window repairs.
  • George B. Jan 12, 2017
    Window Repair
    Verified Review
    review
    Great job, nice guy
  • Mike M. Jan 7, 2017
    Window Repair
    Verified Review
    Highly recommend Reed. Quick response and great service
    I hired Reed to replace the glass inserts in four windows. We were under a tight deadline as we were in the process of selling our house and the window issues were identified during the pre purchase inspection. Reed responded to the thumbtack post within and hour of me posting the project and was at the house the next morning to measure and letter windows. The job was completed within a few days and the new windows look great!
  • Roy K. Dec 7, 2016
    Window Repair
    Verified Review
    Price is good, excellent service and a nice guy
    Excellent and timely service and a nice guy. Thx.
  • Chad M. Nov 21, 2016
    Window Repair
    Verified Review
    Great Glass Repairman!!
    Reed was professional and easy to work with. The workmanship was great and he was in time! My only minor complaint is that he doesn't take credit cards. Otherwise, his work was excellent and I would gladly refer or use him again.
  • HAI C. Nov 14, 2016
    Window Repair
    Verified Review
    fixing the windows
    I'm 100% satisfied with this company and highly recommended !!!
  • Catherine I. Oct 24, 2016
    Window Repair
    Verified Review
    Great service
    Reed replaced a window in our door. He was very quick to respond, friendly, and efficient.
  • Marjo G. Oct 22, 2016
    Window Repair
    Verified Review
    Quality Service
    Reed did a great job replacing an odd-shaped, double paned window at my home. He came out promptly, gave me a fair estimate, and had it replaced ahead of schedule. I would highly recommend him for your window repair needs.
  • David C. Sep 23, 2016
    Window Repair
    Verified Review
    Great service and communication!
    R.C. Glass & Windows made sure our replacement sidelight windows that had to be made by the manufacturer were correct for our needs and even had one of them remanufactured when one of the new ones was scratched. Although this caused a delay of a few days, R.C. Glass kept in constant communication with us to ensure we were satisfied with the ultimate result. Installation itself of these two new sidelight windows took less than an hour. I live in Leander and highly recommend R.C. Glass & Windows.
  • Tom C. Aug 17, 2016
    Window Repair
    Verified Review
    First rate experience all the way around. Reached out immediately to find what was needed. Provided very fair quote(less than what I was expecting) Performed the work quickly and professionally. Lastly, was very open with communication about appointment as well as keeping me up to date just prior to arriving. I would have no problem recommending RC Glass.
  • Chad C. Aug 1, 2016
    Screen Installation or Replacement
    Verified Review
    The project was completed very quickly at a reasonable cost and high quality.
  • Carol H. Jul 30, 2016
    Window Repair
    Verified Review
    Replaced several fogged windows and repaired/replaced several window screens. Great communication, on time, reasonably priced and got the job done quickly and with excellence.
  • Brian J. Jul 28, 2016
    Window Repair
    Verified Review
    Window replacement was fast and professional. Would definitely use again.
  • Muninder R. Jul 24, 2016
    Window Repair
    Verified Review
    He was good, on time and fixed right
  • Richard W. Jul 22, 2016
    Window Repair
    Verified Review
    Replaced two "foggy" windows: on time as promised, no fuss. And pleasant' to boot.
  • Royce S. Jul 18, 2016
    Window Repair
    Verified Review
    I called Reed with R.C. Glass & Windows and he gave me a quick quote. I took the quote and about 2 days later I called Reed back to give him approval to go ahead and replace my broken double pain window. Reed told me that he would need to come out and measure the window, which he did. He told me that he would have to order the window from the factory, and call me back to let me know when the window would arrive at his shop. The window came in quickly and Reed called me to let me know and to set up an appointment to come and install the window, which didn't take long. Reed came out and did a very professional job installing the window. He cleaned up after himself and it didn't take long to complete the task. And by the way the cost was a tad cheaper than cheaper than the quote. I was very happy with the work and the window. Very fair price and Reed has several years of experience. I will call him back next time I need window service. Thank you Reed.
  • Dan B. Jul 17, 2016
    Window Repair
    Verified Review
  • Russell M. Jul 16, 2016
    Window Repair
    Verified Review
    On time, fast and well priced
  • Thom C. Jun 8, 2016
    Window Repair
    Verified Review
    Done on time and on budget.
  • Michael P. May 8, 2016
    Window Repair
    Verified Review
  • Ralph M. Apr 3, 2016
    Window Repair
    Verified Review
    Cost was reasonable and he did what he said he would do. Quality of work appears very good.
  • Lacey C. Mar 31, 2016
    Window Repair
    Verified Review
    Reed was personable and did a great job and was easy to work with.
  • Tony G. Feb 17, 2016
    Window Repair
    Verified Review
    We were renting a house and accidentally broke the living room window four days before we moved out. Mr. Caughey was professional and prompt is communicating with myself and the property manager to see that the window was fixed before the new renters moved in. He did an excellent job and I would definitely hire him for any and all glass repairs I might have in the future!
  • Jennifer W. Feb 9, 2016
    Window Repair
    Verified Review
    I got a quick quote, a great price, and the work was done on-time. The windows look great. I'd certainly hire RC Glass and Window again.
  • Chris B. Feb 2, 2016
    Window Repair
    Verified Review
    R.C glass did a great job, they were very reasonable compared to other glass companies, professional, and easy to work with.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
There is a standard pricing per square foot for the window pane. The labor can vary depending on the location of the window
What is your typical process for working with a new customer?
Try to get a scope of the job over the phone. At that point I will give an approximate price. If the customer is satisfied with that we will set up an appointment.
What education and/or training do you have that relates to your work?
I have over 30 years of experience. I moved to Texas 11 years ago from California. I still carry in California state contractors license for window repair.
How did you get started doing this type of work?
Back in 1982 I got into the industry for delivering car windshields to glass shops. After a short time I moved into wholesale glass distribution. In 1990 I got into the installation part of the trade. Then in 1997 I started my own business and enjoying it year after year.
What types of customers have you worked with?
We work directly with homeowners and also do commercial work.
Describe a recent project you are fond of. How long did it take?
I replaced over 15 window panes on a home for sale and most of them had a radius on them. It turned out great and took the better part of the day.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for customer reviews or referrals of previous customers.