FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We go by Home-Tech for some pricing purposes, but mostly it is done by previous job costs.
- What is your typical process for working with a new customer?
Typically we get a phone call or e-mail requesting specific projects the customer has in mind, we return the call and schedule a time to go and look at the project to get the entire scope of work, we then let the customer know it will be 3 - 5 days until they will hear back with a verbal quote. If the verbal is acceptable to the customer we will proceed with the written contract and e-mail or send standard mail to the customer to sign and return (typically with deposit).
- What education and/or training do you have that relates to your work?
I have an Associates degree in Construction technology from Penn Tech and a bachelors in Criminal Justice from Penn State.