FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Everything we do is based primarily on square footage and access (or inaccess) to the job site. Manual excavation vs bobcat excavation. It's really a matter of how long it will take us to complete the project once we know a clear understanding up front of what the customer is looking for in the end result.
- What is your typical process for working with a new customer?
We come out and get a firm scope of their project. From there we submit a quote and vision of what is possible. Most times the customer had no clue of our capabilities. We love the end results we're able to provide them. We let our customers know what's going on and the process throughout.
- What education and/or training do you have that relates to your work?
Yes, most weekends we actually attend concrete seminars around the USA. Also, the ACI (Association Concrete Institute) puts on their quarterly seminars which we never miss for the past 16 years now. We are very involved in the latest findings in our industry to bring the latest trends, techniques, and processes to our customers.