|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
About this pro
He listened to me and gave me exactly what I wanted. He was punctual and worked very efficiently. Everything was left neat and orderly. He is truly an expert who is also very professional and respectful.Jun 13, 2018Verified
Marty replaced my 94-year-old Father's ~15-year old computer -- no easy task. My Dad was head of advanced research at HP, and loved making his computer more complicated. But now he needed a simpler, up-to-date one. Marty had to pull data off of 7 plugable antique hard drives -- well except for a couple that were dead -- and make it accessible on the new C: drive. Anyway, he was extremely easy to work with, and very patient with my Dad. It saved me untold hours of frustration. He set up automatic backups and the software Dad wanted, plus some remote control software to help him when I'm not around. Everything ended up so much simpler and more organized. We got just what we wanted. Also he was happy to let me do the parts I wanted to, so that I ended up knowing the arrangement, and can now mostly take care of it. But if I run into problems, I'll know right where to turn.Dec 21, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?I try as much as possible to standardize my computer repair prices based on standard break/fix and maintenance issues. -System renew/cleaning $150 -Rebuild system $200 (includes data retrieval/transfer) -Setup router $175 (includes connection up to 10 devices) -Setup and transfer data to new computer $95
- What education and/or training do you have that relates to your work?I am Microsoft MCSA certified.
- How did you get started doing this type of work?I started working with IT back in 1984 at LA city college when I took my first course in computing called “Information Processing”. In those days, we still had not normalized the lexicon of IT. So, that was the best they could come up with for what is now “Intro to Programming” (anyone remember punch-cards). I started fixing computers when I got my hands on an old IBM machine running Windows 3.1 in 1990. I constantly pushed that poor little thing past it limits, and upgraded it a bazillion times. I used it to build my first website in 1994. After that I just kept falling into IT gigs developing websites, and helping people get connected to this new growth in the world called the World Wide Web. After more formal education and getting a degree in Philosophy from UC Berkeley, I started working for Berkeley on one of their IT programs that needed to be brought into the 20th century (UNIX green screens – Yipes!). if you have attended UCB since 2004 you would know it as your DARS report. After that, I worked for a computer repair shop in Los Altos and a premier Managed Service Provider out of Oakland. Now, I have returned to my love of people, and resolving issues for small business where the personal rewards far outweigh the need for a big paycheck.