FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since the size of every home, condo, apartment or office is different, prices are based on the size of the home and the frequency of our cleaning services. Prices are less expensive if the residence is cleaned on a weekly or bi-weekly basis. We will discuss options with you during our introductory telephone call.
- What is your typical process for working with a new customer?
When we are contacted by a potential client, we schedule a telephone call to discuss their cleaning needs. We want to know if your needs are one-time only, or if you are looking for regularly scheduled cleaning services for your home or small office. We want to understand your living situation, your expectations and time schedules, etc., so we may quote you a fair price and deliver outstanding service. Once we understand your needs, we will meet with you at your home to finalize the quote, obtain a key and schedule work to begin, so you have less to worry about!
- What education and/or training do you have that relates to your work?
Trustworthy Cleaning Services has been serving homes and small offices for over 7 years and has a strong customer following due to the quality, cost and level of excellent service we provide.