FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I clean 4 rooms (Regular Clean) at $80., 4 rooms (Deep Clean) at $115., or a 4 room (Move In-Out Clean) at $130. If u have more than 4 rooms it's $20. for each additional room added on. Pricing may vary based on cleaning amount needed. Big or Small I do all types of cleaning or organizations of your home.
- What is your typical process for working with a new customer?
I like to come out to there home. Go over what needs to be done with a first time customer. Let them get to see me and know me. Or if they can't do that then I will talk over the phone and ask about the home. Like how many rooms? (bath and others) What type of flooring? If there are any specific things they need me to use or want me to do out of what I normally do. What type of cleaning or organizations of the home they need? I like to to make sure i get everything i need to do the job right. I try to let them get to know me. To let them feel comfortable with the person they r giving there hard earned money to.Then ill get to work or set the appointment.
- What education and/or training do you have that relates to your work?
I have my High School Diploma. I have 13 years of customer service. 10 years of Cleaning Service experience. I grew up with a mom that cleaned for a living. So I belive I know what I'm doing. She always said never leave until the customer is smiling and satisfied.