Floor Coverings International Brandywine Valley

Kennett Square, PA

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About this pro

How does your service stand out?

We offer a complete turnkey service designed around you as the homeowner. You begin by shopping for flooring in your own home where you can look at many samples and see right away how they look and feel in your home. Enabled by our unique mobile showroom carrying more than 3,000 samples of product, you can shop for carpet, hardwood, tile, laminate, and vinyl flooring, among many others. You can enlist our expertise in helping you select what you want without the hassle of driving samples back and forth to a store. You will only have to communicate with one highly-trained person from start to finish for clear communication and accountability. Please give us a call today to schedule a free in-home consultation. We are a locally owned and operated business right here in the heart of the beautiful Brandywine Valley.

What do you enjoy about the work you do?

Flooring projects have a visible beginning and end. It's very satisfying to make people's homes more beautiful and functional. In addition, there are so many opportunities to make the lives of homeowners easier and take away the hassle of shopping for flooring. I love seeing the looks on people's faces when their floors are installed and hearing the words, "Wow, you guys really made this so easy for us and we're thrilled."
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Location

Kennett Square, PA 19348

Background check

Complete

Years in business

15

Times hired on Thumbtack

4

Reviews

6 Reviews
  • Jeff G. Mar 21, 2017
    Professional and Accommodating!!
    We contacted Len after a refrigerator leak ruined part of our hardwood floors. We had already had an estimate, and Len was able tp work with us to repair, and also carpet rest of house for what original contractor quoted for Hardwood only.
  • Ed R. Jan 2, 2017
    Floor Coverings International - Excellent Service, Excellent Quality!!
    My wife and I needed new wood flooring in two of our bedrooms. We considered a few contractors and ultimately decided on Len at Floor Coverings International. He presented the process and timing clearly and everything unfolded as he predicted. Even the glitches were handled with quality and skill. I will work with Len and highly recommend him friends and family.
    Len P. Jan 2, 2017

    Thank you very much, Ed. We truly enjoyed collaborating with you and Marianne on your project. We look forward to helping you again in the future!

  • John P. Dec 18, 2016
    1st class carpet installation
    Great communication and service! Would recommend Len for any floor covering needs.
  • Nancy G. Dec 17, 2016
    Carpet Installation
    Verified Review
    A Great Home Improvement
    Response was prompt and professional. The customer service was great, and carpet was ordered and installed on time. The carpet is very nice and installation was done quickly and professionally. I liked dealing with one company for selection, purchase, and installation.
  • Rob H. Oct 14, 2016
    Great experience!
    We used this company for a carpet install and now intend to hire them for several tile projects. I highly recommend this company and found them to be on time, helpful, professional, friendly, and fair! The work product and customer experience were top notch!
  • Michele H. Oct 14, 2016
    Couldn't be happier!
    WOW - that is all I can say! From the initial appointment to the follow up, we received EXCELLENT service and the end result was gorgeous! The quality of the installation is the best I have seen. We love our new rugs! Thank you so much for making our home look great.

Q&A

What is your typical process for working with a new customer?
We come to the customer's location with a mobile showroom filled with over 3,000 samples of all types of flooring, including carpet, hardwood, tile, luxury vinyl, and laminate. A design consultation with measurement of the project, review of samples, and a detailed quote is complimentary. Then we manage the project from start to finish and you only have one point of contact for crystal clear communication and accountability.
What education and/or training do you have that relates to your work?
National Wood Flooring Association member taking continuous education classes, former carpet engineer.
Do you have a standard pricing system for your service? If so, please share the details here.
Each project is unique. We come to your home, listen to you, and then measure and estimate the price for you at no charge.
How did you get started doing this type of work?
I started as an engineer in 1993 making carpet in a manufacturing plant. I have been around construction for my whole life. After working for companies my whole life, I decided to open my own flooring business and I love serving customers.
What types of customers have you worked with?
Residential customers throughout the Greater Brandywine Valley. Mostly people who take pride in their home and are looking for something better than what a national big box, General Contractor, or handy man can provide.
Describe a recent project you are fond of. How long did it take?
I enjoyed recently helping a customer on our third project together. First we did laminate in her office, then tile in the laundry room, then carpet throughout the house. I love building a relationship with a customer and helping to improve their home over time.
What advice would you give a customer looking to hire a provider in your area of work?
Are you looking for the cheapest possible flooring installation or quality craftsmanship and customer service? We are not the cheapest, but we provide the best installation and service.
What questions should customers think through before talking to professionals about their project?
Do you really want to spend your limited and precious time and deal with the hassle driving back and forth to a flooring store with samples over a period of weeks and weeks, talking to people who have never seen your space, and getting confusing and incomplete information? How many different people do you want to talk to? When you decide to do your project, do you want to herd cats or only deal with one person who can simplify the process and build it around your life and schedule? Do you want a handyman to do the job who maybe only does 10-12 flooring jobs a year or do you want an expert who wakes up every day with a singular focus and expertise in flooring?