FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is unique. We come to your home, listen to you, and then measure and estimate the price for you at no charge.
- What is your typical process for working with a new customer?
We come to the customer's location with a mobile showroom filled with over 3,000 samples of all types of flooring, including carpet, hardwood, tile, luxury vinyl, and laminate. A design consultation with measurement of the project, review of samples, and a detailed quote is complimentary. Then we manage the project from start to finish and you only have one point of contact for crystal clear communication and accountability.
- What education and/or training do you have that relates to your work?
National Wood Flooring Association member taking continuous education classes, former carpet engineer.