FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We estimate fixed prices on per job basis however we also estimate hourly and per sq ft jobs for any commercial and residential needs.
- What is your typical process for working with a new customer?
We first carefully read the customers request, then we verify we have all information needed to properly estimate a job,We contact the customer if any additional information is needed, we provide an estimate, we coordinate a day and time for the job completion and do a follow up visit or phone call with the customer to ensure satisfaction.
- What education and/or training do you have that relates to your work?
We have 18 years of experience and highly trained technicians, we constantly send our technicians for up to date training and we licensed with the state and local county. We are IICRC Certified Technicians, Carpet and Rug Institute SOA Service Providers.