FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Typically, we like to talk to customers about their projects before providing a quote. There are many factors that can influence our pricing, and until we talk with them, it is very hard to be precise. So very often, we ask the customer to contact us first before we provide a price.
- What is your typical process for working with a new customer?
We meet with them, preferably in person, to discuss their project and learn what they need and want, and review their site and its feasibility. Then we provide a proposal. If the customer accepts the proposal, the work can begin.