FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard service call $70.00. Standard labor rate $65.00 per man hour. Material is not included in these fees. We also offer pricing by the job on larger projects. Parts and material not included. Minimum service call of $ 70.00 applies along with a three hour minimum. We charge a $70 service fee upon our first visit payable by credit card or check. Service call fees and deposits are credited towards your final invoice. Deposit required before scheduling the work to be completed. Materials needed for the job will be added to the final invoice and a 35% mark up will be applied for time and material projects. Labor to order and or pick up supplies needed to complete the project will also be added. 3% added to final invoice for credit card purchases.
- What is your typical process for working with a new customer?
Customer provides pictures, description of the work along with a spending budget. We will review the project along with your budget remotely. Once we have reviewed everything we will determine the appropriate next step. Once the project has been reviewed and approved by both us and the customer we like to come out to the home and meet with the homeowner to review the project before any work is completed. A signed proposal and deposit are required before starting work. Small service and repair projects along with projects the homeowner has already started or purchased materials will be charged at time and materials rates with no predetermined set price. In home consultations are $150.00. Written estimates by us or our sub contractors are billed at $150.00 a hour.
- What education and/or training do you have that relates to your work?
Over twenty five years in the construction industry. HVAC/R certified (Heating and Cooling). ICA certified home inspector.