FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Not really as each job can be unique in scope. We are always happy to try and understand a customers needs and provide them a quote regardless if they choose to do business with us.
- What is your typical process for working with a new customer?
Step 1 - The Battle... Snow and ice, wet dirt, groundwater -- foundations are exposed to many sources of water and moisture. Problems are often made worse by poor drainage, faulty gutters, and sprinklers. Step 2 - The Water Leaks In... Floor-wall cold joints, cracks, tie holes, capillaries, bleed paths, degrading tar coats, torn or delaminating membranes - water finds many ways to get through concrete. Step 3 - Applying The Cure... Applied from the inside or the outside, to new or old conrete, Xypex reacts with concrete byproducts to cause integral waterproofing. Step 4 - Crystallization Begins... Xypex causes a quartz-like dendritic crystalline structure to form within the capillary system of the concrete. It becomes a part of the concrete, not just a sealer that's stuck on the surface. Step 5 - Water Leaks Are Stopped... Xypex crystals fill all water paths through concrete. The crystals continue to develop in the concrete over time, blocking new water paths that develop, even years after application. The concrete "heals" itself. Step 6 - Dynamic - Integral - Permanent... Over time, the Xypex-catalyzed crystal growth forms a waterproof matrix throughout the entire interior of the foundation. Given enough time, the crystals will penetrate the entire mass of concrete. New cracks, should any form, will be sealed in an ongoing, dynamic process.
- What education and/or training do you have that relates to your work?
-International Concrete Repair Institute- -American Concrete Institute Intermountain Chapter Member- -Xypex Manufacture Rep Intermountain Region- -Xypex Certified Applicators Intermountain Region- -Epoxy and Polyurethane Injection Certified- -Air Barrier Association Of America Member- -Fluid Applied & Self Adhered Installer- -Construction Specification Institute Member- -Jetedge Equipment Certified- -Versiflex Certified- -Futura Epoxy, Urethane & Foam Certified- -Gaco Equipment & Material Certified- -General Polymers Certified- -Envirolastic Certified- -W.R Grace Certified- -Pro-Cor & Pre-Pruf Certified- -OSHA 40 Hour Safety Certified- -OSHA Respirator & 10 Hour Training & Certification- -OSHA Confined Space Certified- -Haz Whoper Trained & Certified- -Rural Utah Water Association Member- -Idaho Water Users Association Member-