FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing will depend on frequency of cleaning, size of facility, floor types, number of fixtures, glass cleaning and floor care services.
- What is your typical process for working with a new customer?
Scheduling a meeting to view the facility and take measurements. After I know the frequency of service needed and the size of the facility, I can prepare an accurate quote. When a business chooses to move forward with OpenWorks, I schedule a meeting with our operations team to visit the facility so they have a clear understanding of the expectations.
- What education and/or training do you have that relates to your work?
OpenWorks provides 4 weeks of training to our service providers to ensure consistency, reliability and safety. Operations managers will visit our customer monthly to ensure the service providers are providing the services promised.