FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a business who provides services at your home, we understand that customer service and being professional, and skilled in what we are doing is above all. We guarantee a great job or you get your money back. We also provide warranty for the job we do. We understand your time is valuable. In a simple process of 5-minute consulting by phone or email, we can schedule your cleanup service for as soon as next day!
- What is your typical process for working with a new customer?
We enjoy meeting our customers face to face and LISTENING to them. What do they need done? What deadlines exist? We hope to convey to them that we are a trustworthy company and have their best interests in mind at all times
- What education and/or training do you have that relates to your work?
At Chavarria's Steam Cleaning, we use the hot-water extraction (steam cleaning) method in for residential carpet cleaning. There are many different competing cleaning practices, but steam cleaning is widely considered a superior restoration cleaning. This method outperforms other methods when removing embedded soils and other contaminants that are trapped in your carpet. Steam cleaning is also the preferred carpet cleaning method by many major carpet manufacturers like DuPont and Shaw. Every service includes: Vacuuming Enzyme Pre-Treatment Spotting Stains Hot-Water Extraction With Truck-Mounted Equipment General Deodorizing Treatment Carpet Grooming