FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I normally charge per square foot for floors. I have a flat rate for a majority of our color choices and offer some premium colors as well. I also have a flat rate for all cabinets, slat wall and overhead storage. If the concrete needs a lot of extra work, I will add that in as well. Most concrete has at least a few cracks and divets, so that is included in my rate.
- What is your typical process for working with a new customer?
I like to guide new customers to our website so that they can see all of our great products and color choices for floors and cabinets. Then I schedule a time to come to them for a free, on-site estimate. I explain the process of installing our floors and/or cabinets from start to finish. I also show them my sample boards so that they can choose a color that suits them.
- What education and/or training do you have that relates to your work?
I received extensive training from Garage Experts Headquarters in Anaheim, California.