FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate company that believes in accuracy. Said accuracy is only possible with onsite diagnostics. That is why we do Free In - Home consultations and Estimates.
- What is your typical process for working with a new customer?
Schedule a Free Estimate with our Scheduling Manager, stop by the home for a hands on diagnostics and free Estimate. If work is approved, usually we can do the work then and there. Final Product or Install review and walk through with the home owner. Job close out. Payment and lastly feedback request.
- What education and/or training do you have that relates to your work?
12 years in Specialized Drain Service, Diagnostics, Odor Detection, Pipe Renewal & Underground Sewer & Water Pipe Conventional & Trenchless Solutions Operator State of VA Contractors License State of VA Master Plumber State of MD WSSC Master Plumber Town of Rockville, MD Master Plumber Waste Water Management Licensed Operator LMK Technologies Installer Certified Hammerhead Trenchless Installer Certified