About this pro
The technician came out and did a great job coming up with a solution for my project and getting it done quickly. The technician was friendly and professional. Would definitely hire again!Jul 23, 2017Verified
John was fantastic. My hot water heater went out and he was able to come out the same day. He was friendly, honest, very professional and knowledgeable. He was able to replace my water heater the same day for a reasonable price. Because of the comfort level I had with John, I would definitely use him for future repairs.Feb 5, 2017Verified
John arrived promptly, was friendly and professional. After he examined the issue, he patiently explained what it would take to correct it. I would definitely recommend him to anyone inquiring.Nov 12, 2016Verified
John came the same day I asked for help. Very thorough, knowledgeable, well mannered, and friendly. He did a great job and helped us solve some paperwork problems. He is also very tech savvy and did all paperwork wirelessly.Sep 28, 2016Verified
John was professional. He completed the work the same day. Met my expectations. He gave me a good warranty on the work he did.Sep 27, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes, I use a per service price list with discounts for bundled work.
- What is your typical process for working with a new customer?To best serve a new customer I first listen to their desired outcome and concerns. Next, I assess the job, and ask questions so that I can create a custom plan for them. I give several options, so they can choose what best suits their lifestyle and budget.
- What education and/or training do you have that relates to your work?I am a Master Plumber. I graduated from an extensive 5 year program through MTI (Mechanical Trades Institute). I have experience in both commercial and residential plumbing. I am the Chairman of the North Metro PHCC (Plumbing, Heating, Cooling Contractors) Association. I attend regular continuing education and am constantly training on new technology equipment. I hold certifications with Rinnai tankless, Noritz tankless, American Society of Sanitary Engineering, Medical Gas, and OSHA.