FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am reasonable with my pricing and honest. I will not charge for things i don't do.
- What is your typical process for working with a new customer?
1st I would talk to the customer and listen to what they are needing done or what kind of deadlines they may have. Once I find out all the information I usually like to come measure it and then give them an estimate. After the customer hires me I would help them get the material/ or if the customer has the material We would start the installation. After i finish the job on the agreed time I would do a walk through with the customer and make sure everything is to their satisfaction.
- What education and/or training do you have that relates to your work?
I have been laying floors for 27 yrs. I use to work for companies until I started my own business. I went to Lancaster PA and was certified in Armstrong Flooring. I'm also certified in removal of asbestos flooring. I will attend seminars when new flooring comes out so I'm always updated with the newest floors.