Country Critters Pet Sitters

Mcminnville, OR

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About this pro

How does your service stand out?

We are family owned and operated and been in the pet sitting business since 2004! We don't spend the night, but we do come into your home to provide quality, personalized, and responsible pet sitting services to fit your family's needs. After 13 years of operating this pet sitting business - we have seen many others in the industry try to mimic our business model and offer services that closely resemble ours. Instead of paving their own way, they copy our ads, tagline, and even steal the words directly from our website. Please don't be fooled by imitators. The truth is, newly formed businesses are only copying what we already know, perfected, and have been doing for decades. This just strengthens us as leaders in the petsitting industry and proves that we are doing our business right! We are licensed, bonded, registered and trademarked in Oregon - our name, tagline, and logo are all trademarked in Oregon. Our clients know we stand behind our business and offer a unique and professional service - we are truly the best at what we do. We love our work & know how to care for your pets like they're one of our own. Our promise is always offer our clients quality, reliable, and professional care like no other here in Yamhill County!

What do you enjoy about the work you do?

We absolutely love our furry, fluffy, and feathered clients. We have been residents in the PNW for over 40 years; collectively gaining 30+ years in domestic and farm animal care. We are a retired military family, but born here and raised on Dairy farm In Oregon - that's where our family roots are. We know how to petsit! Years of training and life with animals has taught us pet behaviors, instinct, animal needs and expectations. We have a deep understanding of the added level of care necessary when working with farm animals too. Sometimes it's hard to leave town or go on vacation - especially when you run a small farm...so we come to you! Boarding facilities don't take your turtles, chickens, and goats - and we know most pets do better at home anyway. It's often difficult to ask a neighbor, family, or friend... when they are busy running their own homestead too! When you travel, go on a date, having scheduled or emergency surgery, have a daytime job and need a mid-day dog walk or pet visit....these are times you want a professional pet-sitter, like CCPS. Once established as a client, its easy and convenient to arrange services anytime. It's our job - it's what we do! Domestic pets are set up with a dedicated petsitter - do we get to know you and your pet with every new visit. Farm animals and horses are a large investment of time and money. We look after all your farm critters to include goats, sheep, ducks, chickens and more! All food, supplements, meds, and equipment are to be provided by owner or stable management. We have a team of two providing care for every farm service petsit. We love that we can offer homestyle visits for all your domestic and barnyard animals. We all encounter emergencies, illnesses, work schedules and even local farmers want to get out and travel with the family - this is why we do what we do! It's offering piece of mind, knowing your home and animals are taken care of while you're gone
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Location

Mcminnville, OR 97128

Background check

Complete

Years in business

13

Number of employees

6

Times hired on Thumbtack

3

Reviews

3 Reviews
  • Jeffrey M. Apr 20, 2017
    Pet Sitting
    Verified Review
    Pick Me! Pick Me!
    Great service from the first contact to the last. Loved the daily updates, the professionalism and the confidence that they really care for the critters. My cats are happy, healthy and that was their top priority. Highly recommend!
  • Leanna G. Sep 21, 2016
    Pet Sitting
    Verified Review
    Outstanding Personalized Care!
    The service and care was top notch! Our petsitter, Kaela, really took care of our family, in spite of the uniqueness of our situation. She really cares about our pets and does everything she can to accommodate us when we go outta town! The texted pics of our pets were an especially sweet touch! Thanks again CCPS! - L&J
  • Cindi H. Sep 15, 2016
    Dog Sitting
    Verified Review
    responsive and pofessional!
    Leanna was very responsive for a short timeline service. She is professional and treats her business very seriously. I highly recommend her.

Q&A

What is your typical process for working with a new customer?
When you call or email Country Critters Pet Sitters (CCPS), a staff member or myself, the owner, will arrange a free consultation visit to your home. This should happen shortly before you need to leave for your trip. Your initial consult is 45-60 min and is important part of our new client process. It must take place in your home with all applicable pets present. We take this time to meet you and your pets and get detailed information about caring for them. We will sign a contract, provide invoicing, and pick up a key to your home or apartment at this time. We will then send you a sign up email to set you up with a client profile and receive texted or emailed pet visit notes. This also allows you to schedule subsequent visits and even pay your invoicing. All is done through our mobile app or accessible online. We will commence with pet sitting services, on dates scheduled and as agreed. Once your first visits are arranged and a contract is on file, any subsequent visits can be arranged by phone, email, or through our client mobile app in the client portal. When you return from your trip, you will call CCPS (or your pet sitter will call you), return your key (if requested), and make sure you and your pet are satisfied. A follow up email and feedback survey is sent, to complete. The next step - is planning your next trip!
What education and/or training do you have that relates to your work?
We have collectively gained over 40 years of experience with raising, training, and caring for our own and other people's pets and barnyard animals. We annually certify in pet CPR/First Aid, Animal behavioral training, and safety. Plus I have 13+ years of satisfied Pet Sitting clients. I also have an AA in Business Administration (2013) and a BA in business management and organizational leadership (2017).
Do you have a standard pricing system for your service? If so, please share the details here.
Rates & Policies are also detailed in full on our website: Countrycrittersps.com Daily Dog Walks - $15/15min walk ($5 for ea 15min added) Addt'l Dog(s) - $10ea (Ask about our advanced daily dogwalks discount) Domestic Pets - $18/visit (Cats/Dogs - Up to 2) Barnyard Pets - $48/visit (Outdoor only - Up to 5) Small Pets - $15/visit Additional pets - $5/$8 Additional barnyard - $8/$13
How did you get started doing this type of work?
I was raised on a Dairy Farm in Redland Oregon. We always had pets and animals in our care. Knowing how much they depend on people for their lives and wellbeing, was one way we learned to appreciate and meet the need of their owners. Loving pets and animals, does not always mean you should become Noah on the Ark. We may not be able to care for all pets out there, but we can care for and enjoy the loving company of other people's pets when they need us.
What types of customers have you worked with?
We have worked with military families, seniors, farmers, neighbors, friends, frequent travelers, local hotel guests, business professionals, emergency situations and clients who are ill.
Describe a recent project you are fond of. How long did it take?
We had a great experience with a family who went on vacation for two weeks to Hawaii. They had two adorable terriers who were always happy to see us. We gave them a special diet and went on daily dog walks, as part of their customized pet sitting service. The family had a beautiful view of the river from their home. We could always imagine being with the family in Hawaii. When the family returned, we were provided a small Hawaiian gift of gratitude that we still have at headquarters. It's a reminder of the impact we have with the little things we do for families. We continue to serve their family, as they go on trips around the world. They are a part of the CCPS family. We love our job because it brings joy and piece of mind to the families we serve, always knowing their home and pets are professionally and compassionately cared for while they are gone.
What advice would you give a customer looking to hire a provider in your area of work?
My advice would always be to interview and hire a reputable and qualified pet sitter, instead of relying on a neighbor or friend. Getting a company or individual who can prove they are licensed, bonded and insured is a positive sign they are professional and you, your home, and your pets are protected.
What questions should customers think through before talking to professionals about their project?
The company and provider should have a contract, their background checked, insurance documents and have been in business for at least 3-5 years. New businesses start up all the time & yet fail to provide the quality & standards of service you deserve. Your home and pets are much more valuable than that. As it is often said in this industry - "Get a real petsitter!"