Country Critters Pet Sitters
About this pro
14 years in business
4 hires on Thumbtack
Great service from the first contact to the last. Loved the daily updates, the professionalism and the confidence that they really care for the critters. My cats are happy, healthy and that was their top priority. Highly recommend!Apr 21, 2017Verified
The service and care was top notch! Our petsitter, Kaela, really took care of our family, in spite of the uniqueness of our situation. She really cares about our pets and does everything she can to accommodate us when we go outta town! The texted pics of our pets were an especially sweet touch! Thanks again CCPS! - L&JSep 21, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Rates & Policies are also detailed in full on our website: countrycrittersps.com Daily Dog Walks - $20/30 min walk ($5 for ea 15min added) Addt'l Dog(s) - $5-10ea (Ask about our advanced daily dogwalks discount) Domestic Pets - $20/visit (Cats/Dogs - Up to 2) Barnyard Pets - $50/visit (Outdoor only - Up to 5) Small Pets or Quickstops - $18/visit Additional pets - $5/$10 Additional barnyard - $10/$15
- What is your typical process for working with a new customer?When you call or email Country Critters Pet Sitters (CCPS), a staff member or myself, the owner, will arrange a free consultation visit to your home. This should happen shortly before you need to leave for your trip. Your initial consult is 45-60 min and is important part of our new client process. It must take place in your home with all applicable pets present. We take this time to meet you and your pets and get detailed information about caring for them. We will sign a contract, provide invoicing, and pick up a key to your home or apartment at this time. We will then send you a sign up email to set you up with a client profile and receive texted or emailed pet visit notes. This also allows you to schedule subsequent visits and even pay your invoicing. All is done through our mobile app or accessible online. We will commence with pet sitting services, on dates scheduled and as agreed. Once your first visits are arranged and a contract is on file, any subsequent visits can be arranged by phone, email, or through our client mobile app in the client portal. When you return from your trip, you will call CCPS (or your pet sitter will call you), return your key (if requested), and make sure you and your pet are satisfied. A follow up email and feedback survey is sent, to complete. The next step - is planning your next trip!
- What education and/or training do you have that relates to your work?We have collectively gained over 40 years of experience with raising, training, and caring for our own and other people's pets and barnyard animals. We annually certify in pet CPR/First Aid, Animal behavioral training, and safety. Plus I have 14+ years of satisfied Pet Sitting clients. I also have an AA in Business Administration (2013) and a BA in business management and organizational leadership (2017).