FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free On Site Consutations
- What is your typical process for working with a new customer?
If you are a new client, we will provide you with a FREE Carpet Consultation that includes the following: You'll receive detail information that other carpet cleaners don't give you. We'll discuss any concerns you have about your carpet or upholstery, and offer solutions. We'll check for stains, including pet stains and other difficult stains, and tell you if they can be removed and how. We'll determine if your carpet is in good health. Yes - your carpet's health can affect you and your family's health. We'll give you a "prescription" to make your carpets last as long as possible. After analyzing your carpets, We'll tell you what we found regarding the condition of your carpet and will include an exact written quote on what it will cost to clean. Once you have all of this information, you can make an informed, educated and less stressful decision! Call us today to come to your home for a FREE Carpet Consultation!
- What education and/or training do you have that relates to your work?
I am a professional trained stain resistant carpet cleaning technician who has been strategically trained to get the best possible results from the equipment we use in your home and office. We are a family business which means we are the ones who do the actual work in your home and office.