Techshelpme.com

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Computer issue

Computer type

Desktop or laptop

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Introduction: We have more than 10 years experience in the computer repair industry and we always strive for a high quality service and customer satisfaction. We are professionals and skilled in implementing, repairing, maintaining, upgrading, setup, and troubleshooting of both PCs and Macs. We can come to your home or business or assist you remotely. We always put what is best for our clients first and we like to do things the right way. No cutting corners! Our main goal is the client satisfaction! We love what we do and we do it with passion. We love every part of it! We are always learning the new technologies and finding ways our customer can benefit from it. And when problems arise we are ready to solve them.

Overview

Hired 8 times

Background checked

3 employees

8 years in business

Payment methods

Ask this pro about their preferred payment method.

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

6 reviews

5

83%

4

0%

3

17%

2

0%

1

0%

Kym R.

Apr 25, 2016

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Hired on Thumbtack

Computer Repair

Daniel S.

Apr 13, 2016

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Hired on Thumbtack

After months of not being able to find a solution to why computer would not output any video whilst still being on, i was finally referred to PC911 who managed to solve my problem in only a few days. They were informative, masterful at their craft, and most of all friendly. Not once did I feel like my computer was in the wrong hands and I'm 100% satisfied with the turnout. Couldn't ask for more from a tech support service.

Computer Repair

Margaret F.

Jun 19, 2016

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Hired on Thumbtack

I am very satisfied with Lester Alvarez who helped me w/ my printer. He deserves 5 stars.

Computer Repair

Phyllis L.

Jul 20, 2016

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Hired on Thumbtack

Followed up on initial repair with additional service at no further charge

Computer Repair

Deborah S.

Jul 31, 2016

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Hired on Thumbtack

Lester restored my internet and printer. Very professional, courteous, and knowledgable. Will use again for all my computer needs. Highly recommend.

Computer Repair

Credentials

Background Check

Lester Alvarez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We currently have a flat price depending of the job requested.
What is your typical process for working with a new customer?
I like to ask questions to get as much information as possible. Troubleshoot the device. Advice the customer of the findings and explain the best course of repair and the cost.
What education and/or training do you have that relates to your work?
I attended to a 1 year technical school and graduate with honors. A+ Comptia licence and have attended to a variety of network and computer related courses online and on campus.

Techshelpme.com

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