FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes - I charge $50/hr for design services, and $75/hr for custom programming for websites and email campaigns.
- What is your typical process for working with a new customer?
I typically connect with my clients by phone - or in person if within reasonable driving distance - to hold a get-to-know-you chat. After we talk for a bit we discuss the project and get down to specifics. I often employ a creative brief which will lead us through questions that will help me understand your needs for the project and goals for your company. Then I provide an estimate of the hours I estimate will be needed to complete the project. We then go into design mode, where I disappear for a week or two and develop designs for approval. Depending on the project this may have multiple phases (website project), or only one (logo design). Edit rounds are incorporated into my estimate and I work until the client is happy.
- What education and/or training do you have that relates to your work?
I have a bachelors of art degree from UW-Milwaukee, 20 years of on the job work, and 18 years experience running my own small design studio.