FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is standard and based on national average estimates build from 1000s of jobs across the county. We use an estimating tool called CORE that builds your estimate from actual square footage of covered surfaces, trim footage, number of coats for quality finish, and piece rate for windows, doors, jamps, etc.
- What is your typical process for working with a new customer?
We use a consistent Five Star Painting 6-Step Process to make sure your project runs smoothly from start to finish. 1) Complete the FREE Estimate, 2) Schedule service date, 3) Prepare the job site, 4) Paint the surface, 5) Clean the work area, 6) Final quality control, walk-through, and approval with our customers. The 24 month guarantee begins with final customer approval. We are not done until our customer says its done.
- What education and/or training do you have that relates to your work?
Make sure that you only work with licensed contractors when painting your home so that you have a course of action through the County if things do not go as you planned. Licensing means you are dealing with someone who is professional, qualified, and safe. At Five Star Painting, we are fully licensed by Pasco (LP-09551) and Pinellas (C-11111) Counties which means we have completed the necessary training and certification exams for interior painting, exterior painting, waterproofing, sand blasting, industrial and commercial paints, and business and law requirements. Additionally, we are Lead-Safe Certified Firm through the EPA (NAT-F158472-1).