FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There in no standard pricing as each natural stone surface will present their own challenges.
- What is your typical process for working with a new customer?
Typically I like to ask my customers a series of questions regarding the surfaces they need cleaned and sealed or refinished or polished. One I understand the customers needs I will proceed by giving an example of pricing. If my customer is still interested in having me provide a quote I will set up an home visit to see the areas that need work to provide a written quote.
- What education and/or training do you have that relates to your work?
I have both a Bachelor's degree and Master's degree in Geology and have taken multiple courses in marble/travertine/terrazzo restoration all over the country. I have over 10 years experience cleaning, restoring and refinishing tile, marble, travertine and terrazzo floors and countertops.