FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined by the project. It depends on the product you would like. Each product has a different price. It also depends on how many windows product will be going into. That is why we do a free initial consultation so we can give you an estimate.
- What is your typical process for working with a new customer?
We set up a meeting with the client. We then educate the client on the best application that fits their style and decor. We do not choose product for you, we just show you all the options out there. So, you can make a well informed decision and feel confident about your choice. Then we precisely measure each window to ensure a custom fit. We give you a quote that works with your budget. Then when you are ready We order the product you decide to go with. It is followed up with a professional installation. We keep the client informed of every step of the process so you always know every step in the process. We want you to feel comfortable that we are doing everything we can for you to have a great customer service experience.
- What education and/or training do you have that relates to your work?
We have 2 years of college in business and 16 years on the job window treatment experience. We have been doing sales and marketing for over 10 years. We also attend seminars from the manufacturer to know everything about the product we use. We are constantly taking classes and meetings with our manufacturers to make sure we are always up to date. You can never stop learning. When you stop learning then you stop growing.