FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The travel industry has promotions/sales all the time, however, it may or may not apply to your specific vacation. When you book if there is a promotion, that will be applied. If a promotion comes up after you book, I'll look to see if it applies to you and if it does, I'll modify your vacation so you can take full advantage of the offer. The suppliers that I work with have contracts and working relationships with the resorts, cruise lines, etc. so that if a client needs something we have a contact person to work vs. just calling an 800 number.
- What is your typical process for working with a new customer?
The first step is a quick consultation to get a basic understanding of what type of vacation the client would like. Next, we decide if we agree we would like to work together, then I'll start planning the vacation.
- What education and/or training do you have that relates to your work?
CTC - Certified Travel Consultant (certification) Ongoing education with destinations, suppliers and more.