What should the customer know about your pricing (e.g., discounts, fees)?
Basic Monitoring of Existing Alarm System = $9.95/month
Mobile Control and Monitoring of Existing Alarm System = $14.95/month
New Alarm System with Mobile Control = $150 (hardware) + $24.95/month
What is your typical process for working with a new customer?
1. Customer sends us pictures of their existing system via text or e-mail.
2. We verify compatibility with our service.
3. Customer signs agreement (no service term contracts).
4. We schedule a call with the customer to program his/her system over the phone.
5. Month-to-month billing begins.
What education and/or training do you have that relates to your work?
Our team holds degrees in Electrical Engineering, experience in casino surveillance, professional training on many different alarm and fire systems, networking and security certifications.
What types of customers have you worked with?
We work with homeowners, property development, real estate agencies, and small and medium sized businesses.
Describe a recent project you are fond of. How long did it take?
We saved a customer from Vivint, where they were locked into a long contract and paying $68 per month! With us, they only pay $9.95 per month.