FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a full breakdown of the project and costs expected. Every project is unique and will have different requirements. That said, we do require that an onsite assessment is made to be able to provide a concrete quote.
- What is your typical process for working with a new customer?
Initially we like to the client give us a call to further explain the project. From there we can set a good date and time to have our installation experts come out and assess your project.
- What education and/or training do you have that relates to your work?
We are classically trained flooring experts that worked under a 20 year professional. Now we have branched off and have been working independently for over a year.