HD Roofing & Exteriors LLC

Omaha, NE

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About this pro

How does your business stand out?

At HD Roofing & Exteriors LLC we have very distinct core values. Your trust in us is the most important commodity we earn. We maintain this simply with the highest level of integrity. We do what we say when we say we're going to do it. We also get your work done in a timely manner and with quality. Besides a friendly and helpful attitude we believe we are the company to work with.

What do you enjoy about the work you do?

I enjoy all the people I get to meet. I also enjoy the pace of my job and most of all, building something that lasts.I have over a decade of experience and it never gets old I love the smiles my customers faces when they get to see the improvements on their homes everyday when they come home. The satisfaction of knowing, and being able to say "I helped to making this happen."

Location

Omaha, NE 68144

Website

Background check

Complete

Times hired on Thumbtack

16

Reviews

6 Reviews
  • Ashley E. Jun 2, 2016
    Roof Installation or Replacement
    Verified Review
    Well, Overall the job was fine, but they trampled ALL my flowers, and left PLYWOOD sticking out in the back of my house, which still has not been fixed, and its been over a month. I had some Rot I asked to replace with the same type of wood that was originally there ( 1X4 or something) but they replace it with 4X6 boards, in my opinion it looks like crap... my gutters were clogged with roof material after 4 rains, it just kept coming off the roof, and clogging up my gutters. They used my outside faucet and didn't turn it off all the way so it leaked into my basement. Overall the roof looks great and was done in 2 days. but the other little things irked me and i was unhappy with the way Bryan handled my complaints. He gave me $125 discount on a $9,500 roof.
  • Becki M. Apr 28, 2016
    Roof Installation or Replacement
    Verified Review
    Bryan Downs from Hamilton Downs was very professional and their work was exceptional, fast, and courteous. The crew was efficient and did a great job keeping everything clean and cleaned up well after the job was completed. I would definitely recommend Hamilton for roof replacement. Their pricing is very competitive and fair.
  • Crystal B. Mar 10, 2016
    Bryan was very good at communicating with me at every turn. The subcontractors were all very polite and did their work well. We had a new front door and storm door installed that took a lot longer than expected. Also, the small amounts of material I'm finding around the house is a little concerning. Other than that the quality of work is what we wanted and the price was perfect for us. I would recommend Bryan to others.
  • Amanda J. Mar 7, 2016
    Bryan Downs was excellent with the estimate and answered all our questions. He did not hesitate with requests and never hesitated to put anything in writing. He was the most honest (out of 7 companies I talked with), the most cost friendly and by far the easiest to work with. Within two days of putting earnest money down, the roof supplies and dumpster were delivered and the next day the roof was completely redone. The crew were fast and polite. Bryan was there at the beginning and the end and would not leave until he was sure we were satisfied with the job and had all questions answered. Great job Bryan and Paul Hamilton roofers!
  • Dan N. Jan 26, 2016
    Did a great job!! On time and work done right. Also at a reasonable price. Wanted to make sure I was happy!!!
  • Fred S. Dec 30, 2015
    The weather was terrible, but the job was perfect!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Typically we am slightly lower than my competitors. We are able to do this because we rely mainly on the quality work we perform and the referrals we receive from our customers. We are also very experience in using xactimate estimating software when dealing in insurance claims .
What is your typical process for working with a new customer?
Typically I will meet with the customer to go over what we need to do to meet their needs and expectations. One thing that separates us is we only get $ 200 earnest deposit and only require payment when the project is completed and our customer is satisfied.
What education and/or training do you have that relates to your work?
We have over a decade of experience
How did you get started doing this type of work?
I started originally working on roofs. I eventually sold for several roofing & exterior companies and decided that I could provide a less aggressive and more satisfying experience for my customers. Since then I have been in business for the last 4 years and haven't looked back
What types of customers have you worked with?
I work with all types of customers.
Describe a recent project you are fond of. How long did it take?
Most of my projects have multiple trades involved and can take 2-4 weeks. For example I am currently doing a project where we are replacing their roof, siding & gutters and have completed that in 2 weeks. The more intricate the better. I genuinely enjoy providing a service that is tangible that my customers enjoy for years to come.
What advice would you give a customer looking to hire a provider in your area of work?
Pick a contractor who listens to what you would like and isn't high pressure. Get a feel for what a fair market price should be and go with a contractor who is fairly priced, not to high or low and has referrals to back their work. Someone who follows through on commitment and doesn't ask for money before doing the work.
What questions should customers think through before talking to professionals about their project?
Do your own research on the contractors work and the material to be used. A good contractor will provide all of that for you.