HD Roofing & Exteriors LLC
About this pro
Well, Overall the job was fine, but they trampled ALL my flowers, and left PLYWOOD sticking out in the back of my house, which still has not been fixed, and its been over a month. I had some Rot I asked to replace with the same type of wood that was originally there ( 1X4 or something) but they replace it with 4X6 boards, in my opinion it looks like crap... my gutters were clogged with roof material after 4 rains, it just kept coming off the roof, and clogging up my gutters. They used my outside faucet and didn't turn it off all the way so it leaked into my basement. Overall the roof looks great and was done in 2 days. but the other little things irked me and i was unhappy with the way Bryan handled my complaints. He gave me $125 discount on a $9,500 roof.Jun 2, 2016Verified
Bryan Downs from Hamilton Downs was very professional and their work was exceptional, fast, and courteous. The crew was efficient and did a great job keeping everything clean and cleaned up well after the job was completed. I would definitely recommend Hamilton for roof replacement. Their pricing is very competitive and fair.Apr 28, 2016Verified
Bryan was very good at communicating with me at every turn. The subcontractors were all very polite and did their work well. We had a new front door and storm door installed that took a lot longer than expected. Also, the small amounts of material I'm finding around the house is a little concerning. Other than that the quality of work is what we wanted and the price was perfect for us. I would recommend Bryan to others.Mar 11, 2016
Bryan Downs was excellent with the estimate and answered all our questions. He did not hesitate with requests and never hesitated to put anything in writing. He was the most honest (out of 7 companies I talked with), the most cost friendly and by far the easiest to work with. Within two days of putting earnest money down, the roof supplies and dumpster were delivered and the next day the roof was completely redone. The crew were fast and polite. Bryan was there at the beginning and the end and would not leave until he was sure we were satisfied with the job and had all questions answered. Great job Bryan and Paul Hamilton roofers!Mar 7, 2016
Did a great job!! On time and work done right. Also at a reasonable price. Wanted to make sure I was happy!!!Jan 26, 2016
- What should the customer know about your pricing (e.g., discounts, fees)?Typically we am slightly lower than my competitors. We are able to do this because we rely mainly on the quality work we perform and the referrals we receive from our customers. We are also very experience in using xactimate estimating software when dealing in insurance claims .
- What is your typical process for working with a new customer?Typically I will meet with the customer to go over what we need to do to meet their needs and expectations. One thing that separates us is we only get $ 200 earnest deposit and only require payment when the project is completed and our customer is satisfied.
- What education and/or training do you have that relates to your work?We have over a decade of experience