Promag Energy Group A/C & Heating, Inc.

Orlando, FL

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About this pro

How does your service stand out?

With 25+ years of experience across the entire State of Florida we come to your house with knowledge and technical skills. We have the largest in-house stock of air conditioning units in the state always on-hand. We maintain good accounts with all the local supply houses giving us added ability to fix your specific problem promptly. Whether that problem is part specific or a new installation. We can be anywhere in our service area within 2 hours and not leave you waiting in the heat. Fast, Dependable and Efficient. You get a quote of what needs to be done once we are done diagnosing your issue. All service calls come with a 1 year service call warranty, during normal business hours for 1 year from the original call we will come out free of charge to diagnosis your system. If anything at all happens within that year we will come on our dime to make sure it's right. No rigged repairs, fake ideas to come back later at an additional charge. Just service done right, always.

What do you enjoy about the work you do?

We are the industry leader in Florida for duct cleaning and air quality solutions. We maintain a fleet of custom built commercial grade vacuum trucks that remove debris and materials outside the home instead of into a container located in the home. We have worked on HVAC related service issues such as duct cleaning, air conditioning installations and repairs and electrical issues for power plants, airports, police and fire stations. We provide superior commercial grade knowledge and expertise for residential homes at no additional cost.
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Location

Orlando, FL 32839

Background check

Complete

Years in business

29

Number of employees

100

Times hired on Thumbtack

35

Reviews

15 Reviews
  • Jefferson D. Mar 10, 2017
    Water Heater Repair or Maintenance
    Verified Review
    Water heater maintenance check
    Service worker was excellent and very knowledgeable. Scheduling was a little less pleasant. They cancelled first appointment and late on 2nd. Communicationon from the office was excellent. I don't begrudge them bring busy but i feel they may be overbooking appointments. Over all it was a positive experience
  • Daron R. Feb 10, 2017
    Electrical and Wiring Issues
    Verified Review
    5 stars
    They had someone at my house within an hour of calling and the guys that showed were polite and most importantly got the job done quickly.
  • John O. Feb 2, 2017
    Water Heater Repair or Maintenance
    Verified Review
    Very Prompt and Very Professional
    Very Prompt and Very Professional
  • John B. Oct 21, 2016
    Central Air Conditioning Repair
    Verified Review
    Hot in Florida
    Showed up in a timely manner. Inspected ac unit and gave competitive rate for replacing unit. Installed the very next day.
  • Bruce H. Oct 18, 2016
    Electrical and Wiring Issues
    Verified Review
    Great job by ProMag.
    Ben and ProMag are great at followup. Price was very competitive and the work quality was excellent. Work was done on time.
  • Sue H. Oct 11, 2016
    Electrical and Wiring Issues
    Verified Review
    New Service Box
    Quick to respond. Quickly completed work
  • Dennis G. Sep 20, 2016
    Central Air Conditioning Repair
    Verified Review
    Very Satisfied
    All the technicians were polite and professional when they installed our system. They were not satisfied until the entire install was complete. I would recommend this business to anyone.
  • Kenneth E. Sep 3, 2016
    Electrical and Wiring Issues
    Verified Review
    House re-wiring
    They were fantastic! Ben that gave us the estimate was very thorough and pleasant to deal with and the installers were so professional. It's wonderful to not worry about our attic wiring our 100 year old house had lots of issues I will sleep better now, thank you.
  • Tiffaney M. Aug 29, 2016
    Central Air Conditioning Repair
    Verified Review
    They came out within an hour of me contacting them. My unit was old and I was somewhat prepared for bad news. Indeed, the AC was not salvageable due to a bad leak. Mike, my technician really did try hard to patch the system up but the leak was in a bad location and really could not be repaired. He gave me a good and fair price on a new unit and did not charge me at all for the service call and repair attempt. He also was able to get my old unit to hold a charge for a few more hours so manage the temp in my home for the hottest part of the day while I waited for the new installation.
  • Tom C. Aug 25, 2016
    Electrical and Wiring Issues
    Verified Review
    Got the job done at a great price
  • Ryan B. Aug 21, 2016
    Wiring
    Verified Review
  • Saheed A. Aug 3, 2016
    Central Air Conditioning Maintenance
    Verified Review
  • Celeste C. Jul 11, 2016
    Electrical and Wiring Issues
    Verified Review
    He was honest enough to recommend another solution that would cost me less. I appreciate that and would consider calling Promag in the future.
  • John H. Jul 5, 2016
    Circuit Breaker Panel or Fuse Box Repair
    Verified Review
    Started well but ended up not as good as hoped. Work not completed until 11:00 PM at night. Problems encountered during the day delayed work of techs but job does not look "finished". Techs stayed with it until system functional. Follow up Tech due out later this week.
  • Gail C. Jun 27, 2016
    Central Air Conditioning Repair
    Verified Review
    They didn't get to my house until the day _after_ they first told me they'd be there. Did a brief inspection and told me that I needed almost $900 in repairs, including a new motor. And told me that I'd probably have to replace the whole system within a year. It was just installed four years ago. Another company came the next day -- the service call and repair that completely fixed the problem in minutes was close to half the cost of promag's diagnosis.