FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have standard pricing for certain types of services, but I am not going to list them here as this site is quite competitive with pricing.
- What is your typical process for working with a new customer?
Discuss the issue with the customer and the work to be performed, then fill out a Work Order with the quoted price for services.
- What education and/or training do you have that relates to your work?
My education in the world of computing started with Cobol, Assembly and JCL. The rest of my experience over the last 20 years really has been hands on experience in the field and working for larger companies such as Aames Financial and Countrywide Home Loans. Other techs here at our firm have an education in networking, database, and security.