FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have two different billing methods. We charge by the hour or we charged through Xactimate which is an insurance based pricing program.
- What is your typical process for working with a new customer?
Schedule a face to face appointment at no charge to discuss work in question. Provide estimate of work needed. Discuss with new customer the process and timeline for their project.
- What education and/or training do you have that relates to your work?
We are certified through IICRC, we have worked with every national Insurance company. We educate our staff on a daily basis to stay up with all current trades.