FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
You get what you pay for, like everything in life, but we pride ourselves in being a reasonable cost with very high quality and great customer service. You never know what gem you'll come across that doesn't want your first born or your left arm. Yes, we are a small company, but we have awesome and talented people working for us, have excellent turn-around times, and have worked with famous people! Come on now! :D
- What is your typical process for working with a new customer?
It's all about chatting and getting to know each other! We love face to face but if you are a bit far away, we can skype. Branding, photography, videography, or any creative venture is very personal. Knowing YOU is the MOST important! After we get a feel for you, we get to work and keep in touch with you as we go along.
- What education and/or training do you have that relates to your work?
ITP is owned by Damian and Kara Battinelli. Damian went to trade school for graphic design and has been a photographer since 1995. He spent 13.5 years in the Air Guard and has owned his own photography business since then. Kara has an undergraduate degree in Psychology from Syracuse University and a graphic design degree from Parsons School of Design at The New School.