Pc Guy On call

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Computer issue

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Desktop or laptop

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Introduction: Hi, I'm Mike, with Pc Guy On call, an on-site computer repair business in Palm beach gardens, FL . I have 17 years' experience in IT contracting/consulting; Net+/A+ certification, MCSA. I offer the following services: Virus removal, Pc tune-ups, Data Recovery, upgrades & wireless network installations. Clients can choose to drop off their system at my location or I will travel anywhere in S. FLA for a small fee. I love to help people , and to see the joy on their face, and relief that I solved their issue is such a great feeling .

Overview

Hired 99 times

Background checked

2 employees

21 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Featured Projects

74 photos

Custom gaming computer build
Computer Repair

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

91 reviews

5

93%

4

6%

3

1%

2

0%

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Read reviews that mention:

Mark G.

Jul 22, 2020

·

Hired on Thumbtack

Mike was quick to respond. He was professional and did everything possible to rearrange his schedule and accommodate my urgent needs. He kept me informed of his arrival status and explained every step of the repair process. His rate was more than fare and given the hardship the Virus has caused small businesses I offered to pay more and he graciously declined my offer. I will keep his number on speed dial should I ever have computer repair issued again. Thanks Mike!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Pc Guy On call's reply

Thank you so much mark it was a pleasure working with you

Computer Repair

Alvaro L.

Dec 29, 2020

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Hired on Thumbtack

My computer had a busted video card and Mike spent around 3 hours diagnosing the problem. He guided me through what he was doing and was very clear on the steps he was taking until he found the issue. He left my computer working again (without the graphics card) and changed my solid state drive. Everything was done efficiently amd Mike is very knowledgeable. Would definitely recommend. Everything was also vert fairly priced.

Details: PC • Desktop • System error or blue screen • My home, venue, etc. • At the pro’s location

Pc Guy On call's reply

thank you so much Alvaro it was a pleasure working with you and meeting you as well if you should need anything in the future please do not hesitate to call me I'm always available 24 hours a day

Computer Repair

Patricia L.

Dec 5, 2020

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Hired on Thumbtack

Mike is an exceptional IT guy. I called him one afternoon regarding problems that I was having with my computer and he scheduled me for an appointment the very next day. Due to the nature of the problems with my computer, Mike had to take my computer back to his shop; however he constantly kept in touch with me as to what was going on with my computer. Mike is very professional, knowledgeable, courteous, and provides his customer with great service! I highly recommend PC Guy On Call for all your computer problems.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Pc Guy On call's reply

thank you so much for patricia it was a pleasure working with you as well if you should need my assistance in the future please do not hesitate to call I'm always available

Computer Repair

Angela B.

Oct 29, 2020

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Hired on Thumbtack

My computer is running better than ever now thanks to Mike and his knowledge of computers. Mike is very personable and I will use him for all my future computer needs. He is affordable and a great value for his profession. I will recommend to family & friends and anyone looking for computer servicing.

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Pc Guy On call's reply

thank you Angela I really appreciate that it was my pleasure working with you as well as meeting you if you should need anything in the future do not hesitate to call me

Computer Repair

Black R.

Oct 20, 2020

·

Hired on Thumbtack

Mike was highly professional and knowledgeable. He promptly investigated, diagnosed and solved the problem with my computer. I highly recommend Mike.

Details: PC • Laptop • System error or blue screen • My home, venue, etc.

Pc Guy On call's reply

Thank you so much I appreciate the review and if you should need any further assistance in the future don't hesitate to call and as soon as I get that data for you and retrieve it give me a couple of days I'll call you once again thank you very much

Computer Repair

Credentials

Background Check

Michael Carlone

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge $49 per hour at your location. I charge as soon as I get to your location. There are no travel charges. Work that is brought to my tech garage has a small flat rate according to job performed. We offer Free Diagnostics at your location!
What is your typical process for working with a new customer?
We offer same day service. We offer a guarantee or your money back. If we don't resolve the issue there is no charge. We offer Free Diagnostics!! I accept all forms of payment. I do expect to get paid upon completion of work the same day. We will go over your computer when I am finished with the job, if you are not satisfied you don't have to pay.
What education and/or training do you have that relates to your work?
My name is Mike and I am the lead technician. I have three certifications. I went to a tech school specifically for computer repair. I am A+ certified, Net+ certified, and I am a Microsoft certified administrater. I have been a tech working in the field since 2003, and I service both home user, and small business.

Pc Guy On call

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