TRACC IT CONSULTANTS
TRACC IT CONSULTANTS

TRACC IT CONSULTANTS

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Introduction: What is our mission? In this ever changing world of technology, our mission is to integrate businesses and individuals more uniformly. Lots of businesses have never had a IT professional look over their IT infrastructure to ensure the best possible solutions for their growing business. What may work for one company, does not necessarily mean it will work for yours. Having a well thought out IT infrastructure is just as important as having a proper business plan. We find this to be true with start up companies that do not pay enough attention to their IT infrastructure. What can we offer? Our main goal is to offer a solution to your IT infrastructure that allows the company room to grow. The worst thing a company can do is plan for the present and not the future. No company wants to spend money twice on the same objective. Do it right the first time, and provide the ability for the company to expand with no down time. A lot of companies, especially start up companies, do not have the revenue to hire full time onsite tech support. We offer comprehensive maintenance packages to companies that may just need support once a month, or weekly basis, not 24hrs a day. This is where we step in! We can put together a monthly tech support package that allows us to offer PC tech support, and network administration support, as well as remote access tech support without breaking the bank. For our residential clients, we offer onsite tech support for hardware and software, as well as remote access tech support. Our hourly rates are affordable, all of our technicians are certified to troubleshoot and handle all computer tech related questions and issues. Why choose us? With a combination of years of experience and the customization of our packages, it allows us to put the client in control. The client can control how much they want to spend, and how much/many services they really want. Our experienced IT professionals will plan a functional and reliable network infrastructure or tech support plan according to budget. NO HIDDEN FEES. A lot of clients complain of tech support companies charging hidden fees that were not explained to the client, or in the contract. We do not, and will never charge hidden fees for any of our services. The quote you received, is the quote you will pay. We pay attention to detail and make sure work work is done correctly. Having happy customers is the most important aspect of our business. Without the customers, we would not be in business.
Overview

Hired 29 times

Background checked

3 employees

17 years in business

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2018

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Exceptional 5.0

31 reviews

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Desmond B.
Sep 27, 2017
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Hired on Thumbtack

Hired on Thumbtack

Computer Repair
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Rod N.
Oct 24, 2017
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Hired on Thumbtack

Hired on Thumbtack

Computer Repair
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Robin G.
Oct 27, 2017
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Hired on Thumbtack

Hired on Thumbtack

Technology Support Service
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JEANPAUL K.
Dec 5, 2017
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Hired on Thumbtack

Hired on Thumbtack

Details: PC • Laptop • Computer not turning on • The computer technician travels to me

Computer Repair
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Scott E.
Jan 9, 2018
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Hired on Thumbtack

Hired on Thumbtack

Details: Network administration • Computer • The network technician travels to me

Network Support Services
Credentials
Background Check

Jonathan Traccitto