Hired 17 times
5 years in business
(Central Time Zone)
6:00 a.m. to 5:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Inconsistent.Sep 13, 2018Verified
Friendly, honest, thorough, fair. Just nice people to do business with.Mar 18, 2018Verified
Terrible lawn service. They were contracted to to show up every 2 weeks at two different properties. They never once showed up on time. They were always at least several days to a week or more late. I had to keep reminding them to show up. I prepaid for their services and ended up firing them while they still owed me a prepaid cut at both properties. Properties were rental properties and tenants were constantly complaining after the lawn wasn't cut for over 2 - 3 weeks. Hugo is a nice guy - he just needs to concentrate on doing one thing well and lawn service is apparently not the area he is concentrating on.Sep 13, 2017Verified
Eric T.Mar 13, 2018Verified
Excellent service. Prompt and great job.Apr 13, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We work on a must see basis, we make it a habit to not over charge. We charge what we believe is fair & always take into consideration our clients needs since we like to build long lasting relationships.
- What is your typical process for working with a new customer?I always begin with introducing myself and offering a flyer of all the things we do at Hugo's Landscaping Services. Then we accommodate them to their preferences and set up a weekly or bi-weekly basis so we can visit or set a date for the project. After, we always ask if the costumer is satisfied with our work. Leaving costumers happy is a must for us here.
- What education and/or training do you have that relates to your work?I grew up on a 5 acre piece of land. My father had me working since I was 9 on the many regulars he had in Northeast Houston. Now I love what I do & enjoy the fact that my work takes me outside. It's definitely something I will always like to do.