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Hired 1 time
11 years in business
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We recently moved into a new home with large upper living room windows. Sunlight was a major issue in the afternoons and needed some sort of solar solution. We contacted them shortly after we moved in and their sales designer came out the next day to give us a quote. Price seemed fair and she was very knowledgeable about the various products. The shades were installed a few weeks later as promosied. Very happy with the final product and will be recommending Carolina blind crafters to our neighbors.Jun 5, 2017
Window Treatment Installation or Repair
Very professional installation. Looks great! Superb good! Thanks!!Sep 20, 2017Verified
Came upon Carolina Custom Blinds (Ben & Sarah) after meeting them through my daughter who used them for her window treatments. I was so impressed with them both as a company , and as individuals. My recent move was not an easy one, due to many companies misinforming, missing deadlines and not following through on quality. Carolina Custom Blinds was by far the most professional company I have dealt with in a very long time. They are conscientious, skilled and competitively priced. They provided accurate detailed estimates, timely responses to my many questions, and high quality product and workmanship. Not to mention - they are both such a pleasure to work with. I can not say enough good things about Ben and Sarah. So happy to have found them.Jun 12, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?Due to the custom nature of our products, we do not have a standardized pricing system. All pricing, regardless of the product, is dependent upon the dimensions of window, and cost can drastically fluctuate from window to window is the sizes are not consistent throughout the home.
- What is your typical process for working with a new customer?We start the process with a free-in home consultation. During the consultation, we show each customer our offered products, take window measurements, and prepare a final cost proposal. All of our products are custom made to accommodate each specific window size. Once the order is placed, we provide every customer with complementary temporary shades to allow for privacy and sun control while the window treatments are being produced. Installation is scheduled immediately after the product is received and most jobs are completed in a single day.
- What education and/or training do you have that relates to your work?All of our installers and sales designers complete a comprehensive training course before working in the field. Our installation team has a combined 60 years of experience and are highly skilled craftsman when it comes to window treatments. All of our sales designers are certified interior designers to ensure that the ideal product is chosen for each customer's individual needs.