QuikDry Carpet & Tile Cleaning

Rancho Cucamonga, CA

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About this pro

How does your business stand out?

I am an owner operator with 20 years of experience. Absolutely no poorly trained technicians here! I enjoy providing an exceptional service and the fact that the majority of my customer base is with me for 10 to 20 years. I simply don't get this from being average. Almost everyday I FIX problems caused by other cleaners that promised everything and delivered very little. I love the fact that I have long term relationships with the majority of my customer base. Very few can honestly say that.

What do you enjoy about the work you do?

I love the fact that I have one of the best truck-mounted cleaning systems in the country, installed in an extremely noticeable van. I get comments on my van literally every day. With a price tag close to $100,000, I deliver a level of quality other cleaners simply can't. Your carpet will dry fast and be cleaned right. No games. No gimmicks. My work speaks for itself.

Location

Rancho Cucamonga, CA 91737

Background check

Complete

Years in business

21

Number of employees

1

Times hired on Thumbtack

97

Reviews

37 Reviews
  • Jay T. Sep 3, 2017
    Carpet Cleaning
    Verified Review
    What a great guy and professional service. The carpet turned out great! Im so happy i used QuickDry and not the other guys. I highly recommend!
  • Cristal H. Aug 16, 2017
    Carpet Cleaning
    Verified Review
    Left our carpet looking new
  • Margaret H. Jul 31, 2017
    Carpet Cleaning
    Verified Review
    Mike was very professional, and answered all of the questions I had. This was my first time hiring a carpet cleaning service for our house and I can honestly say it went as seamlessly as possible. He was scheduled to come out from 11am-1pm, Mike arrived pretty close to 11am. Which is awesome in my opinion, and was done by 1:30ish. Mike also gave me his personal cell phone number and told me to text him anytime I had any questions. I texted him a few different times around 10pm at night (because that's when I got off work and had time to text) and he would text back right away or first thing in the morning. I would HIGHLY recommend using Quikdry Carpet & Tile Cleaning to any of my friends.
  • Max B. Jun 24, 2017
    Tile and Grout Cleaning
    Verified Review
    We hired QuikDry Carpet & Tile Cleaning to clean the tile in a 300 Square foot room and clean the carpets in two adjoining rooms. The tile grout had not been professionally cleaned in over 20 years and the carpets in almost as many years. When they finished, the tile and carpet looked wonderful. The very reasonable cost we were quoted is exactly what we were charged not a penny more. They showed up on time and were done with the entire job in less than two hours and were absolutely courteous and professional. I would definitely hire QuikDry Carpet & Tile Cleaning again. Max B. (Walnut Ca.)
  • Christa R. Jun 12, 2017
    Carpet Cleaning
    Verified Review
    Everything about the experience was a 10. The truck is as cool in person as it is in the pic. I was impressed by the quality and cleanliness of their equipment. They were done with the job in under an hour and I was beyond pleased with the results as well as the pricing. I will be hiring this company again.
  • Carlos M. Jun 1, 2017
    Carpet Cleaning
    Verified Review
    Carpet looked brand new once they are done. Job was completed timely, would hire again.
  • Bonnie G. May 7, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Mike was professional and clearly informed me of what I should and should not expect after my sofa was cleaned. I appreciated his honesty.
  • Maria B. Apr 26, 2017
    Tile and Grout Cleaning
    Verified Review
    QuikDry came by to clean my tiles and the job they did was fantastic. The tiles look brand new and they house seems to shine brighter than when I bought it 25 years ago. The price was a bargain for the great job they did. I will be using them again for yearly maintenance.
  • Raul F. Apr 16, 2017
    Carpet Cleaning
    Verified Review
    Mike's your guy!
    Mike's extremely professional, courtesy, illustrative, passionate and reasonable. Well done!
  • Cory C. Feb 12, 2017
    Carpet Cleaning
    Verified Review
    Top Notch!!
    Mike and his son Nick were fantastic! They came out and did a great job cleaning a 20-30 year old carpet for me. The previous tenant smoked in the house well needless to say the smoke was horrible! Mike eradicated the problem as best he could! Never did he try upselling me in fact the price went down because he suggested I get one of the rooms carpet replaced. So instead of cleaning a carpet that was a lost cause he took a hit in order to do good by us! Their equipment is top notch I will def be a repeat customer and he will get referrals from my family! Thanks Mike and Nick!!
    Mike P. Feb 12, 2017

    Thanks Cory. It's always fun to have a customer realize that we don't photoshop our pictures......actually getting the carpet clean is better than any picture! Thanks again.

  • Robert S. Feb 7, 2017
    Carpet Cleaning
    Verified Review
    coming soon
    haven't used him yet
  • Wendy M. Dec 4, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Definitely recommend!
    Excellent service.
  • Mary C. Nov 9, 2016
    Carpet Cleaning
    Verified Review
    We will be repeat customers‼️
    Great guy and great service!!
  • Marie K. Oct 30, 2016
    Carpet Cleaning
    Verified Review
    Quality cleaning
    Professional and courteous. Came back a second time to re-work a stain and now it is much better. Thanks!
  • Steven E. Oct 16, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Great Experience/Happy Customer
    Great Company. Mike is the best. Extremely down to earth. Cleaned my sectional and a mattress. Finished in about an hour. Will definitely use them again and refer him to friends.
  • L. C. Oct 6, 2016
    Carpet Cleaning
    Verified Review
    As promised!
    Showed up as promised and completed at the quoted price. Asked to have the cat urine problem mitigated, and they more than fulfilled that need. Nice people and clean, new equipment. My old carpet looks much better than I thought possible. Thanks! I liked being able to arrange everything online through Thumbtack. Big plus for me. Highly recommended!
  • Rakel A. Sep 23, 2016
    Carpet Cleaning
    Verified Review
    Great service! I would recommend!
    Amazing service!!!! I love how clean our carpet and tile always come out. He is fast and our whole house is dry within the hour. I can't forget the great prices he always gives! Nothing compared to the other carpet cleaner companies we have hired. He even does my area carpets. Excellent equipment.
  • Pat C. Sep 18, 2016
    Carpet Cleaning
    Verified Review
    Quick and Dry
    Prompt and thorough. I am pleased with the results.
  • Branden C. Sep 16, 2016
    Carpet Cleaning
    Verified Review
    Awesome!!!
  • Mike A. Sep 15, 2016
    Carpet Cleaning
    Verified Review
    Cleaned carpet and tile
    , Job done very good +++
  • Kathy C. Sep 10, 2016
    Tile and Grout Cleaning
    Verified Review
    Excellent service, amazing experience!
    Mike was amazing, explained everything, the results were awesome!
  • Talia B. Sep 6, 2016
    Carpet Cleaning
    Verified Review
    Two thumbs up!
    Despite the fact that my condo unit was unique in its limited access points, Mike was willing and completed the job quickly and efficiently. I would highly recommend QuikDry Carpet and Tile Cleaning!
  • Gabriela L. Aug 25, 2016
    Carpet Cleaning
    Verified Review
    First time getting carpet and tile cleaned. Service and outcome was great!!!!
  • Michelle V. Aug 12, 2016
    Tile and Grout Cleaning
    Verified Review
    So here's the truth, the whole truth and nothing but the truth... I just had new porcelain tiles put in my home.. which I absolutely Love!!! however, I had what I thought was a huge problem. Especially after talking to Other companies.. I had what appeared to be water spots and stains all over.. Mike Pollock was THE ONLY ONE who gave me 100% solid solution. He came to my home almost immediately.. did a test on the problem area. and determined right there it was an easy fix with the right product. He put my mind at ease and told me it was simply grout haze or residue that could be cleaned up..I talked to Other companies who didn't even bother coming out.. they said I was sold faulty tile and it probably wasn't put in correctly and that I was going to have to have my new floor ripped out...REALLY!!! talk about frustration... noone could determine what those spots were from...but Mike came to the rescue and now I am one happy homeowner.. btw this guy knows a lot about home improvements and he had great referrals for other things I will need done in the future. I felt like I had an old friend giving me advice... He did not give me the run around.. just came back later in the week and my floors look FABULOUS!! he did not try to upsell anything.. instead he just went through how to properly care for my floors on a daily basis... I did my homework on line and checked out a lot of information. Thank Goodness there are still legitimate guys out there, who are really passionate about what they do..I appreciate you Mike Pollock for saving my sanity...I am DEFINITELY calling you again for my yearly cleaning. Oh also .. my neighbor even came to check out my floor and WOW he asked Mike over to check out his home ....and then I got home a little later and he was down the street at another home... I'm so happy my good fortune helped out my neighbors as well...!!!!!
  • Marilyn W. Aug 7, 2016
    Carpet Cleaning
    Verified Review
    Mr. Pollock was very knowledgeable and customer service oriented. He did an outstanding job in a short period of time. I will definitely request his service again.
  • Kathy S. Jul 19, 2016
    Carpet Cleaning
    Verified Review
  • Nicole M. Jul 17, 2016
    Carpet Cleaning
    Verified Review
    Fantastic job! Our carpets looked like new! I would 100% recommend and will definitely be using his services again.
  • Craig F. Jul 17, 2016
    Carpet Cleaning
    Verified Review
    Mike showed up on time and did exactly what he said he would do, at the quoted price. He also took the time to explain the process and was very honest and upfront about setting realistic expectations. And as a result, I am a very satisfied customer and will not hesitate to recommend or use his services in the future.
  • Sharon G. Jul 9, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Mike was professional and very personable. He and his son cleaned a couch, 2 recliners, and the living room carpet. The price Mike quoted was exactly what he charged. He did not try to up sell or add on additional costs. He did a great job and I am very pleased with the results. He will definitely get my return business.
  • Ann G. Jul 1, 2016
    Tile and Grout Cleaning
    Verified Review
    Mike and son cleaned 5 rooms of carpet and the tile of my kitchen, hallway and guest bathroom. This was done in a few hours. I had an immediate response from Mike and he was able to clean the next day. Very happy with his service and I will definitely continue to use his company in the future!
  • Lana L. Jun 29, 2016
    Carpet Cleaning
    Verified Review
    The team arrived when they said they would. The carpet looks great.
  • Amie B. Jun 27, 2016
    Carpet Cleaning
    Verified Review
    Friendly, quote was exactly what I paid, excellent work
  • Catherine S. Jun 9, 2016
    Carpet Cleaning
    Verified Review
    Mike was prompt, professional and did a great job. Highly recommended.
  • Wendy B. Jun 3, 2016
    Carpet Cleaning
    Verified Review
    Excellent job, very professional!
  • Caezar E. May 28, 2016
    Carpet Cleaning
    Verified Review
    Mike did an excellent job! He was quick, courteous, and our carpet has never looked better. He quoted us a very decent price, and that is exactly what we gladly paid. We absolutely recommend Quick Dry if you want an honestly superior clean at a very reasonable price!
  • John R. Apr 20, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Did great with the upholstery on our sofas, so we had him back to do our carpets. Nice, thorough job and reasonable pricing. Would definitely hire again.
  • Evangeline V. Mar 16, 2016
    Excellent job! Very pleased. Before the carpet looks awful specially the master bedroom and family room. After Mike steam cleaned the carpet it looks great, very clean. Now, I can wait to replace the carpet. Will recommend to friends.

Q&A

What is your typical process for working with a new customer?
We really like to take a few minutes on the phone and make sure everyone is on the same page. We also like to do the same when we arrive at your home to do a thorough pre-inspection of the areas to be cleaned. We find this to be extremely helpful for everyone.
What education and/or training do you have that relates to your work?
Fully certified by the IICRC. 20 years of on the job experience. I must admit my extensive experience is more valuable than any certificate. I also consider my work experience to be in customer service.
How did you get started doing this type of work?
I kind of fell into it. There was an obvious need for a company who approached things differently than the status quo of poor quality low level work. I created a company that my clients are thrilled to patronize over and over. Most of my clients feel like they are " in the know " about our service.
What types of customers have you worked with?
Quikdry has worked with both residential and commercial clients from all walks of life. I must say that this is one of the more enjoyable aspects of my business. I get to meet a lot of interesting people I would otherwise never cross paths with.
What advice would you give a customer looking to hire a provider in your area of work?
Hire a company that is local to where you live. If you hire someone who must make a long commute to you it will usually cost you more even if they don't tell you about additional charges up front. Additionally, hire a company that is better equipped than the average carpet cleaning company. Do you really want your carpets to take 1-2 days to dry instead of a few hours? All equipment is NOT equal! Hire the company that has invested in superior equipment....the level of investment made here says a lot about the quality of work you can expect. Do you want the $100,000 carpet cleaning van in your driveway or the $5,000 van that will leak a quart of oil? Hire someone who is not average! Hire an owner operator. The owner will be far more concerned about the quality of work than an employee working for a wage.
What questions should customers think through before talking to professionals about their project?
Be as clear as possible with what you need done. Customers who are vague here leave themselves open to getting victimized by an unscrupulous bait 'n switch company which will add on extra charges when they get to your home. Also, you should be VERY concerned with who the company is sending into your home. Most carpet cleaning companies do not do a background check on their employees. You must be aware of this.