Pro Surface
Introduction: Professional services @ any cost. Providing high quality services and products.
Quality and customer satisfaction is the most important part of our business
Overview
Hired 1 time
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Reviews
2.0
1 review
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Debbie P.
Jan 12, 2017
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Hired on Thumbtack
Hired on Thumbtack
I reached out on behalf of the company I work for, and received a set quote for "snow removal." After the job was done and we reached out to pay for the services, the amount we were billed was 61% higher than the quote we had received. The company was not able to supply adequate equipment to complete the task (they sent a man with a shovel to clear a parking lot and public sidewalks), and they have charged us for the salt which the shoveling man volunteered to go get. There was no indication at all that there would be an additional fee above the stated quote. While we appreciated their determination to complete the task on a certain day, our staff had to remain on-site two hours after-hours, and then we were charged for supplies which we did not order, and which should have been included in the original quote for "snow removal." Further, the invoice has a completely different company name than "Surface Pro", so it's impossible to find reviews.
Snow Plowing (Commercial)