FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Mobile Spa America does not reuse nails, buffers or pumice files. Technicians will bring all the supplies and equipment needed, including a separate set of implements for each client. We offer swag bags for spa parties of 3 or more. Our pricing includes the cost of travel but does not include gratuity. A 50% deposit will be required to secure the requested spa date,
- What is your typical process for working with a new customer?
We like to know if you are requesting an individual spa service or group spa packages. Once we identify your needs we suggest the best package or service to fit your needs. We want to make sure you and possibly your guests are well taken care of and therefore we listen closely to your requests. However, we do not offer mobile massage services to men unless it is a couples massage. I hope it can be understood, this is for safety reasons.
- What education and/or training do you have that relates to your work?
I, the owner, was trained in 2001 but I have been doing nails since 1995. I later became a Nail Technician Instructor and I train all technicians before they are booked for any services. Technicians are trained on how services are performed, etiquette, policies and sanitation.