FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have an $85 minimum for anything up to 3 areas. After that it is $25 per extra area (an area is anything smaller than 225 square feet). Stairs are $15 per set. Add-ons such as carpet protector, stain and odor removal are extra. You can see our price list for more details in the media we have provided.
- What is your typical process for working with a new customer?
With new customers we will need some information to help us properly process your request. We will need a name and address so we know who we are working with and where we will be working. We will need a valid e-mail address so we have somewhere to send you invoices. And lastly, we will need a phone number so that way we can keep you up to date with the status of your job.
- What education and/or training do you have that relates to your work?
Our technicians are all carpet cleaning certified by the IICRC.