About this pro
10 years in business
3 hires on Thumbtack
Very quick, and a job well done. I will be using them more OftenOct 27, 2016Verified
The customer service was great! They did a great job on the carpet. Some stains came back but carpet was pretty bad to begin with. Thanks again. JenniferOct 5, 2016VerifiedCLEANSTONE Floor Care's reply
Hi Jennifer, Thank you for your kind review. We did spend quite some time treating all the stains in each room, especially the harsh red and paint/pet stains that in some cases are not completely removable But if there is something additional we can do I would be glad to drop. We want all of our customers to be super happy with our services. Please let me know if we can help. Thanks, Carlos Elias
Excellent service and pricing! I have no regrets in using them, they were prompt, courteous, and friendly. My house is half carpet and half tile, and they didn't rush through it, they took the time that was needed, and it looks like the day I moved in! I couldnt believe how fresh the entire house smelled after a thorough cleaning. They were very helpful in pointing out other areas of my home that needed attention like my granite counter tops, and even my front porch which they power washed for me! I highly recommend Cleanstone for everyone, and will continue to use them myself everytime! You will not be disappointed!Sep 26, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?We have starting prices and we go from there, all according to the specific needs of each of our customers.
- What is your typical process for working with a new customer?We offer an in home Estimate and Demonstration in order to provide an accurate quote once we visually inspect the job. Each home is a little different and we have found that in order to provide excellent service we must take a few extra steps in order to completely satisfy our customers which is our goal.
- What education and/or training do you have that relates to your work?We are certified as a Multi-surface cleaning and restoration Company.