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BA English/Technical Communication from the University of Central Florida and 25 years of experience
Write Way Designs at writewaydesigns.com
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Introduction: Exceptional Customer Service for your Communication Needs
Susana holds a BA in English with a concentration in Technical Communication from the University of Central Florida and has 25 years of experience as a Business Owner, Project Manager, Business Analyst, Senior Staff Technical Writer, and Technical Publications Manager in the Software and DoD industries. For DoD/Aerospace, Susana writes and manages projects for operating and maintenance (O & M) manuals, military exercises, Simulation Training documentation, proposals, and Interactive Electronic Technical Manuals (IETMs), following CDRLs, MIL-STD-40051-1, MIL-STD-40051-2, MIL-STD-2361B, MIL-HDBK-1222C, MIL-STD 38784, SCORM, SCRUM, Agile, and S1000D.
Susana manages departments, teams, and projects, and writes end-user software manuals, functional requirements documents, proposals, SOPs, policies and procedures, online help, process flows, use cases, business plans, business cases, web copy, test scripts & test summary reports, tutorials, SMOs, and social media marketing messaging. Susana is also a Certified Professional Resume Writer and Linkedin Profile expert.
Tools & Methodologies: (See also: linkedin.com/in/TheWordPeople)
* FrameMaker, Acrobat Professional, Evolution, XLP, HTML, XML, Photoshop, oXygen Editor, Dreamweaver, RoboHELP, Word, Arbortext Editor, SharePoint, Excel, PowerPoint, Project, Visio, SnagIt, FullShot, Gimp, Notepad++, FileZilla, DITA, SOAP, oXygen Editor 17.0, FrontPage, XMetal, Pages, Numbers, KeyNote, iBooks, One Note, MindTouch Knowledge Management, Confluence Wiki, DocZone division of RSuite for Publishers, BaseCamp, Clarizen, Jira, XMind, SAP, Madcap Flare.
* Information Mapping, CMMI, MIL-STD-40051-1, MIL-STD-40051-2, MIL-STD-2361B, MIL-STD 38784, MIL-HDBK-1222C, ADDIE, ISO-9001, SCORM, SCRUM, AGILE, Waterfall, APA, MLA, FDA 510(K), ISO 9001, Kaizen Management, CAPAs,
Last, but not least, Susana is bilingual with experience in technical translation. She is also an Artist, Cartoonist, Photographer, and Web and Graphic Designer.
See: linkedin.com/in/susana-rosende-art-971614110.
Overview
10 employees
27 years in business
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Richard P.
Aug 29, 2016
When I lost a good job due to the sale of my company, I was devastated. I wondered at my age of 54, and with the economy, how I would ever find employment.
I contacted Susana Rosende at Write Way Designs, and not only did the Certified Professional Resume Writer provide me with a resume that was detailed about my experience and work history, she also reached out to me providing her knowledge and expertise of how to get myself out there to be seen by potential employers (for example, posting my profile on Linkedin.com).
I was so thankful that Susana Rosende didn't just take her fee after producing my resume, but kept in contact with me, giving me support and interview coaching. I did everything she recommended, and it worked! I am now employed with an even better job than I previously had.
Life is good! Thank you, Susana Rosende of Write Way Designs! You are not just a Certified Resume Writer. You are a human being that truly cares about people!
Michael W.
Aug 25, 2016
Susana at Write Way Designs saved my life. She wrote a resume for me in two days that would have taken me two months to create, and I got a job to relocate from Florida to Southern California within the week! I cannot say enough good things about Susana Rosende's resume writing. She also gave me tips on interviewing and setting up my LinkedIn profile and checked in with me to see how my interviews were going. I am so impressed and happy. You will be, too. -- Michael Wilkson