Hired 6 times
1 year in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 7:00 p.m.
Areas needing work
Molding or baseboards,
noneOct 31, 2018VerifiedNew Direction Structure Care's reply
Henry, Thank you for the review and for allowing me to come visit your home in response to you tile installation request. I hope all is well with you and your family. Please contact me directly if you have need for work to be completed in the future. Regards, Denton
Denton is very professional, courteous, and does good work on top of it. He also communicates very well (something not too common these days). The job he did was a bit challenging, took a bit longer than anticipated, but he got it done, and did not rush. I would recommend Denton to anyone needing work done.Apr 8, 2018VerifiedNew Direction Structure Care's reply
Dan, Thank you for the review and the business. Please try to remember us for any of your future needs. Denton Humphrey New Direction Structure Care 469.323.0553
Denton Humphrey and his team managed pretty much all aspects of our complete home remodel, from flooring to kitchen layout to painting to exterior siding. We had months of work in a neglected house, and tried out several other handyman and contractor services before finding Denton. He is direct and honest about recommendations, timing, and pricing. When we had a couple specialty requests outside of his own team's expertise, he was quick to find qualified referrals or creative solutions. We added several small side projects along the way, and they even rolled politely with a few unexpected project changes. They even accommodated our pets and unpredictable schedule during all the weeks of various overlapping projects. We trusted our home to New Direction, even when we could not be there ourselves. We have already recommended Denton to our realtor and others for any type of remodel project.Jul 23, 2018VerifiedNew Direction Structure Care's reply
David, Thank you for the review. It was great to work with you, your wife and the cats! I am glad everything turned out well and the house looks great! Keep us in mind for future projects! Denton
He responded immediately and came out and looked and listen to what we needed. He left saying he'd get back to me with an estimate and I never heard from him, even after I attempted to contact him a couple of times.Oct 9, 2018VerifiedNew Direction Structure Care's reply
Cidy, I appreciate the review, and appoligize for not getting back to you in a timely manner, we have been extremely busy and the job fell through the cracks. I hope you were able to find someone who could fit your needs as I understand you needed a large amount of work to be completed. As you can see by my other reviews this is not typical of how we do things here. If there is anything I can do to help right a wrong, please get back to me, I believe you already have my number and email.
We found Denton to be really professional, communicative and timely with his work. The bathroom is beautiful and he'd definitely be on our list again as someone to hire.Sep 14, 2018VerifiedNew Direction Structure Care's reply
Mr. And Mrs. Young, It was great to work with y'all, and being a part of taking your part of your home in a new direction. I look forward to working together again in the future. Denton
Photos and Videos
- What advice would you give a customer looking to hire a provider in your area of work?Do I want quality work? i.e. you get what you pay
- What questions should customers think through before talking to professionals about their project?Am I ready to start the project? Do I already know what and how I want the project completed?