FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Electrical problem diagnosis and repair starts with an 75.00 service charge due at time of visit. After we find the source of the problem, find a solution to repair and cost to repair the problem we present this information to the customer. If the customer agrees to the written terms presented by us with a signature by customer, then the service charge of 75.00 is waived and only cost for repair in writing will be due. Estimates for remodel or new construction wiring is free over the phone only because this is not a firm price. If customer needs a firm price in writing a service call would have to be scheduled. There is a fee of 75.00 for this service due at the time of visit. We will need to perform an precondition electrical inspection and electrical design layout per National Electrical Code & local codes. Afterwards we will present a written firm cost proposal for the project to the customer. If the customers agrees to all the terms of the proposal with a signature and payment if needed, then the service fee of 75.00 will be waived.
- What is your typical process for working with a new customer?
When a customer calls my company for service I listen to their needs and concerns. I then offer a phone consultation to give advice of what would be the next step to take in order to solve their problem or concern.
- What education and/or training do you have that relates to your work?
I graduated from Pinellas Technical College for Industrial Electrical Construction in 1996 I started in the trade as a electrician's helper while enrolling in a electrical apprenticeship program to become a licensed Journeyman Electrician. In 2000, I graduated from the Associated Builders and Contractors program for electrical apprenticeship. In 2000, I took and passed the exam to become a Licensed Journeyman Electrician. I worked as a Journeyman Electrician for many years before being inspired to start my own electrical contracting business. I began to study for my Master's License taking extra classes and lots of studying. In 2002, I took and passed the exam and became a Licensed Master Electrician.