FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
PhoxRes offers three levels of service Basic - $29 covers proof reading and formatting Full - $59 includes Basic along with a 1 hour phone call where we'll analyze and improve your resume, line by line Deluxe - $119 includes Basic, Full, and PhoxRes will make the changes discussed in our phone call for you, either updating a version of your resume or providing you with a brand new one.
- What is your typical process for working with a new customer?
Typically, a new customer will send their resume and, within two days, we'll send back a pdf version of their resume with comments, annotations and suggestions that they can work with. If the customer decides to go with the Full package, then after we receive their resume, we'll schedule a time for our one hour call where we'll review and explain the suggestions that we presented and we'll dig in to the customer's work history to find different ways we can bring out that customer's achievements and experience. If the customer decides to purchase the Deluxe package, then after our call we'll ask the customer if they want us to make the changes and send them back a modified version of their resume or if they'd like us to write a brand new resume based on our conversation. No matter which option they choose, we'll prepare the resume they've selected and deliver it within 5 business days.
- What education and/or training do you have that relates to your work?
Michael, the person that you'll be working with during this process, regularly screens resumes, interviews candidates, and makes hiring decisions as a part of his full time job. He decided to take his experience as a resume reviewer and interviewer and start this service to help people that may not know exactly what companies are looking for when they read a resume.