FAQs
- What is your typical process for working with a new customer?
We specialize in customizing our food to your event or needs. Some customers come with only a budget in mind and we help create a special menu that fits those needs. Other customers come with a specific and detailed idea of what they want and we work together to make it happen exactly the way you envision. We sit down together and design your perfect event!
- What types of customers have you worked with?
We work with all types of customers from a single special meal for two all the way to a wedding for a thousand. We do private chef services, cooking classes, beautiful and creative weddings, and all of it with the mission of creating rave reviews for you from your guests. We want to make you shine!
- What questions should customers think through before talking to professionals about their project?
QUESTIONS TO ASK A CATERER Is there an extra charge for bartenders? If so, how much? Who is supplying the liquor, water, ice, etc? Do you provide cake cutting/serving service? Is it part of the basic package? If not, what is the additional cost? Do you provide the wedding cake, or should I hire an outside baker? If caterer provides the cake, is there an extra charge? If so, how much? Is the champagne toast service included or is that an extra charge? If an extra charge, how much? When is the final headcount due? Does the headcount include wedding vendors at the event? Are there special prices for kids? Are there special prices for feeding our DJ, band, photographer and other wedding vendors? Is a deposit required? If so, how much? When is the deposit due? May I make partial payments? When is the final payment due? Is gratuity included in the price? If not, what is the percentage of the service charge? What percentage are the taxes? What is the overtime charge? Is the set-up and clean-up included in the final price? What are the costs for alcohol and beverages? Do you provide linens, tables, chairs, china, glassware, silverware, serving accessories, etc.? Are the above items included in the basic price or are they extra? If extra, how much? Do you provide rentals, or are they from another company? Are there any additional charges not mentioned? (i.e., travel) Do you provide a written contract and guarantee? What are the refunds/cancellation terms? What is your leftover policy?