All Time Plumbing
About this pro
2 years in business
56 hires on Thumbtack
Ruben fully explained in detail the scope of the job to be done as well as the process of it. It was really nice to know that the service he rendered was packaged with warranty. Also, we were so much impressed by him having a slip on shoe cover - it reflects how he respects his clients and their residence. He provided maintenance advises and even checked our water pressure. So far, we're satisfied :) with the service!Mar 14, 2018VerifiedRUBEN R.'s reply
Thank you Liza for your kind words. Your business is always appreciated.
Rueben did an excellent job, he even slipped on shoe covers before entering our home. I worked in constrution for 30 years, I would hire All Time any time.Feb 3, 2018VerifiedRUBEN R.'s reply
Thank you for your business Joe. I'm glad I could take care of your plumbing project.
- What should the customer know about your pricing (e.g., discounts, fees)?We charge by the job not by the hour. All prices are upfront before work is done. We give free estimates and we prefer a visual inspection of work to be performed.
- What is your typical process for working with a new customer?We call and set up a convenient time window for customer. We call when the technician is on his way. I show up in that time frame, professional, and ready to assess the job. I will offer multiple options on repair or replace. No work is done until customer signs and okays for work to be performed. All pricing is upfront so there are no surprises, i charge by the job not the hour. Work area is cleaned up to customer satisfaction. I go over work that was performed to make sure the customer is 100% satisfied.
- What education and/or training do you have that relates to your work?20 years of plumbing experience, multiple certifications, all aspects of residential plumbing.