FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am in the process of developing a pricing system, but currently work with each client to build a custom price quote that meets their expectation as well as my own.
- What is your typical process for working with a new customer?
I like to schedule an in-person appointment or phone call to learn as much as I can about each client's needs, so I can custom design and suggest the best plan of action. Due to the personal nature of the services, I also like to spend time introducing myself to build rapport and trust, which I think is critical to any working relationship. Once an agreement of services has been made, I like to work with the client to make the necessary follow-up arrangements.
- How did you get started doing this type of work?
As an avid traveler myself, it became too taxing to ask my friends and family to manage various pet and household tasks. Due to the lack of available services in the area, I thought it would be a good opportunity to offer them myself.