FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We just opened our doors about two weeks ago and we have standard pricing plans in place. Since we are unknown, we are offering discounts and specials to obtain customers.
- What is your typical process for working with a new customer?
Our process depends on the individual customer. For most individual tax returns, we can have you in and out of our office within 30 minutes. For business returns, you can leave your financials and relevant information in our office and we can correspond via e-mail with questions and call you when the return is ready. For bookkeeping, we can meet with the customer and determine their needs and then move forward from there.
- What education and/or training do you have that relates to your work?
Michael has worked in the accounting for more than 20 years. He was an Accountant for the DSHS in Washington State, was the controller for several medium sized businesses and has owned several very successful small businesses of his own. He has a degree in Accounting, a degree in International Business and an MBA from Seattle University. He has prepared tax returns for since 1995 and has worked for one of the "chain" tax preparers.